If you are receiving error CEHE-00012 please ensure that block third party cookies is OFF by doing the following:

  1. On your computer, open Chrome.
  2. At the top right, click More > Settings.
  3. At the bottom, click Advanced.
  4. Under Privacy and Security, click Content settings > Cookies.
  5. Turn Allow sites to save and read cookie data off.

If you are reluctant to give a blanket allowance for all 3rd party cookies, the two specific sites that you need to whitelist are:

  1. https://celigo-secure-resources.s3.amazonaws.com &
  2. 2. https://apis-ogxus9db.cloudextend.io
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