Admins can change the below settings for their entire organization in NetSuite by going to Setup>Company>General Preferences>Custom Preferences)

  • Decide how you want to handle missing senders/recipients setting (IMPORTANT) - With this setting you have 3 options.  To review those options and make a decision on how you want this handled, please click here.  (Option 2 is our recommendation and the default setting for anyone who installs the bundle after September 7th 2018).
  • Attach to Contact Company setting - When checked, emails attached to a contact will automatically roll up to parent company (please note this will create duplicate emails being stored).
  • Include Inline Images setting - When checked it will include inline images when saving file attachments to NetSuite. 

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