File attachments will only transfer to the email in NetSuite if the user selects to include it as part of the file attachment process. File attachments will occupy NetSuite storage space.

  1. Enable the attachment feature (a one time process)

    1. Click the menu icon (3 dots at top right)

    2. Click on 'Enable File Attachment' and look for "check" mark to confirm that file attachments are enabled.

      Enable File Attachment
  2. Attach the files and email

    1. Choose the record or record(s) to attach the email to

    2. Check the attachments you do not want to sync

    3. Select 'Save Email'

🚨 Learn more about where file attachments are stored in NetSuite.

🚨 Learn more about how inline images and hosted images are handled.

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