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Manage Records: Company name is grayed out / unavailable when creating a Contact
Manage Records: Company name is grayed out / unavailable when creating a Contact

OLNS | How to create a new contact and associate it with a customer when the company name is grayed out

Updated over a week ago

If you are trying to create a new contact record from CloudExtend and then associate it with a company but the company is grayed out follow these steps:

Step 1: Click the 3 dots and then click Settings.

Step 2: Click Clear Cache (This will clear all cached and session data).

Step 3: Try to create the contact record again and associate it with a customer (Company) and you should now be able to enter in the information and click Enter.

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