Watch this video or follow the steps below.
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Step 1: Click ‘SEARCH NETSUITE’
Step 2: Choose the record type you want to configure, I will choose Customer. Type the company name/customer name or email and hit enter.
Step 3: Click on the record to view it.
Step 5: Choose which fields you want displayed for customer records. Once you are all set with configuration hit the back button.
Step 6: Going forward whenever you view a customer record those fields you configured will display. You can always go back and add/remove fields anytime.