Troubleshooting: NetSuite Has Changed our Datacenter URL and Now I'm Having Trouble using the CloudExtend Gmail Chrome Extension
Troubleshooting: NetSuite Has Changed our Datacenter URL and Now I'm Having Trouble using the CloudExtend Gmail Chrome Extension
GMNS | What to do when NetSuite changed your datacenter URL
Written by Justine Burdo
Updated over a week ago
NetSuite has changed our datacenter URL and now I'm having trouble using the CloudExtend Gmail Chrome Extension.
Resolution:
Please contact support, as they will need to update your license to reflect the new data center. Do not try to uninstall and reinstall CloudExtend as this will delete all files. See this article.