Why am I getting the following error: CEHE-00012 AppSettingsFetchError : Failed to fetch app settings - Failed to authenticate with CloudExtend servers. Please refresh and try again...?
Why am I getting the following error: CEHE-00012 AppSettingsFetchError : Failed to fetch app settings - Failed to authenticate with CloudExtend servers. Please refresh and try again...?
Your browser may be blocking 3rd party cookies. Ensure that block third party cookies is OFF.
Written by Justine Burdo
Updated over a week ago
If you are receiving error CEHE-00012 please ensure that block third party cookies is OFF by doing the following:
- On your computer, open Chrome.
- At the top right, click More > Settings.
- At the bottom, click Advanced.
- Under Privacy and Security, click Content settings > Cookies.
- Turn Allow sites to save and read cookie data off.
If you are reluctant to give a blanket allowance for all 3rd party cookies, the two specific sites that you need to whitelist are:
- https://celigo-secure-resources.s3.amazonaws.com
- https://apis-ogxus9db.cloudextend.io