When you have a scheduled worksheet it is important to not apply filters or hide any rows. This will have an impact in pulling saved searches from NetSuite to your Excel worksheet.

Error

Won’t work because it would move cells in a table on your worksheet.

Reason for the error

The error could have occurred for the following reasons.

  • You have applied filters to your worksheet.
    To resolve, remove the filters and manually refresh your data to get the latest results.

  • You have hidden rows in the worksheet.
    To resolve, unhide all rows and manually refresh your data to get the latest results.

  • There is a delay in our application communicating with Microsoft.
    To resolve try again.

Other

Please note that we do recommend limiting access to your source file. By using tools like Excel Power Query to connect to your source file you can filter rows, hide them, etc., without impacting CloudExtend's ability to update your source data.

Learn more here.

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