Skip to main content
All CollectionsHistorical ArchiveExtendSync for Google NetSuite EditionTroubleshooting
Troubleshooting: ExtendSync Google Settings Getting Cleared Upon Exit
Troubleshooting: ExtendSync Google Settings Getting Cleared Upon Exit

ExtendSync Google | How to avoid Chrome from clearing your app preferences in ExtendSync Google upon close

Updated over 4 months ago

If you notice that your app preferences (settings) are being reset every time you close and relaunch your Chrome browser, this guide can help you fix that.

Here's how:

  1. Open your Chrome browser Settings

  2. Go to Privacy and Security

  3. Go to Site Settings

  4. Scroll to the bottom of the page and expand "Additional content settings"

  5. Go to "On-device site data"

  6. Under Default behavior, tick the radio button for "Allow sites to save data on your device"

  7. Close your browser and relaunch

We've included a video below for you to refer to.

Did this answer your question?