35 articles
FAQ: Learn about email rollup so you can see all email activity at the parent levelGMNS | Learn which child records will automatically roll up emails to parent records
FAQ: How does CloudExtend Google Workspace search for NetSuite records to attach my emails to?GMNS | CloudExtend searches automatically and if you do not find what you're looking for, you have the option to search NetSuite records
FAQ: Record types supported by CloudExtend Google WorkspaceGMNS | See list of record types supported by CloudExtend Google Workspace
FAQ: How do I exclude inactive NetSuite records when searching for records to attach my email to via CloudExtend Gmail?GMNS | Excluding inactive NetSuite contacts from search
FAQ: Understand how CloudExtend searches NetSuite and display resultsGMNS | Learn how CloudExtend Gmail fetches and orders records
FAQ: CloudExtend Google Workspace and shared MailboxesGMNS | Learn how to use CloudExtend with shared mailboxes
FAQ: Why Are Duplicates Created When An Email Is Attached To Records In NetSuite Using CloudExtend Gmail?GMNS | Learn why NetSuite may create a copy of your email on parent records
FAQ: Importing NetSuite Calendar Events via CSV importGMNS | Learn how to import calendar events via CSV import and have them sync to your Google Calendar with CloudExtend
FAQ: How do I manually trigger the Google Calendar Event Import?GMNS | Manually import Google Calendar Events
FAQ: Why do some events have the organizer field set to -System-?GMNS | Learn how CloudExtend sets the organizer field
FAQ: Is the availability (available or busy) field synced between events?GMNS | The availability field is not synced
FAQ: Shared Calendar SyncGMNS | Learn how to use Shared Calendars
FAQ: Are meeting and event reminders managed between NetSuite and my Google Calendar?GMNS | Event reminders are not synced
FAQ: Is CloudExtend Google Workspace affected by NetSuite 2018.2 and the required 2FA authenticationGMNS | Learn about how admin roles and 2FA are affected with NetSuite 2018.2
FAQ: Event recurrence and exceptions in CloudExtend Google CalendarGMNS | CloudExtend syncs exception based changes to Calendar events
FAQ: Configure CloudExtend when your Gmail address is different than your NetSuite login emailGMNS | Learn how to use CloudExtend even when your Gmail address is different than your Netsuite login
FAQ: Which records do events created in Google Calendar sync over to in NetSuite?GMNS | This will give you the list of records that can be accomodated by Google Calendar sync
FAQ: Force update Gmail Chrome extensionGMNS | Learn how to force an update to the CloudExtend Gmail Chrome extension
FAQ: Where are emails saved via CloudExtend Google Workspace stored in NetSuite?GMNS | Where are emails and attachments saved in NetSuite?
FAQ: What files types are supported for attachment sync by CloudExtend Gmail?GMNS | Supported file types by Gmail extension for attachment sync
FAQ: Can I disable the Celigo send and save button?GMNS | Learn how to disable the Celigo Send and Save button in Gmail
FAQ: Attaching Emails to Contacts and Customers with CloudExtend Google WorkspaceGMNS | Have mails attached to Contacts roll up to Customer records
FAQ: Understand Skipping CloudExtend LoginGMNS | Learn more about what happens when you elect to skip the sign in process
FAQ: Enable rich text editing to ensure emails are formatted properly in NetSuiteGMNS | Set rich text editing as default
FAQ: Understand CloudExtend Gmail SettingsGMNS | The Settings section enables you to customize the CloudExtend Gmail per your preferences
FAQ: How to Filter Email View in NetSuite for Google WorkspaceGMNS | Customize view in NetSuite to filter synced emails
FAQ: How do I grant the ability to manage Celigo CloudExtend Licenses to a different role?GMNS | Learn how to give access to Celigo License Manager to other roles
FAQ: Steps to take if you change your Google Apps domainGMNS | Learn how to keep using CloudExtend when your Google Workspace domain changes
FAQ: Should I Uninstall the CloudExtend Google Apps Bundle?GMNS | If you no longer subscribe to CloudExtend learn about the ramaifications of removing the bundle.
FAQ: How to assign Web Services permission to a role?GMNS | SOAP Web Services must be enabled for CloudExtend Google Workspace for NetSuite to function properly
FAQ: Can I Log Into CloudExtend Google Workspace Using SSO or TBAGMNS | SSO and TBA information for CloudExtend Google Workspace
FAQ: How Can I Tell Which Bundle Version Of CloudExtend Is Installed In NetSuite?GMNS | How to tell which Bundle version of CloudExtend is installed
FAQ: Transferring CloudExtend Gmail and Google Workspace licenses between NetSuite sandbox and production accountsGMNS | Learn more about how to transfer licenses between sandbox and production accounts
FAQ: We are migrating our NetSuite Account to OneWorld. Will CloudExtend continue to work seamlessly after we migrate to the OneWorld Account?GMNS | Learn how will CloudExtend work seamleasly after migration to NetSuite OneWorld Account
FAQ: Which Editions of Google Workspace Do I Need To Use CloudExtend?GMNS | Editions of Google Workspace supported by CloudExtend Google Workspace for NetSuite