Troubleshooting
22 articles
Troubleshooting: Formula not CalculatingXLNS | See steps how to fix issues when your formulas are not working in Excel
Troubleshooting: CloudExtend icon is missing on data tabXLNS | CloudExtend Excel Data Management for NetSuite icon has gone missing
Troubleshooting: Why aren't my custom fields displaying in CloudExtend Excel Data management for NetSuite when trying to build a template?XLNS | If you're unable to see custom fields as you create templates don't despair, here's the solution
Troubleshooting: Problems with the column order when downloading NetSuite saved searches in raw-data modeXLNS | Learn why column orders in Excel are different than NetSuite search results
Troubleshooting: CloudExtend Excel Data Management For NetSuite is not giving me Picklist Values for a fieldXLNS | Picklist values are not loading for a field
Troubleshooting: Enabling In Memory Mode for CloudExtend Excel Data Management for NetSuiteXLNS | Unable to get property 'suspend' of undefined or null reference
Troubleshooting: TBA login Error Invalid Login CredentialsXLNS | How to resolve "Invalid Login Credentials" when logging into CloudExtend Excel using TBA
Troubleshooting: After installing CloudExtend Excel Data Management for NetSuite the add-in will not loadXLNS | CloudExtend Excel Data Management for NetSuite will not load
Error: Something seems to be wrong. Please retry the operation again?XLNS | Why are you getting the error "Something seems to be wrong. Please retry the operation again"
Error: Invalid Entity. Given purchase order ID do not match given entity: <Entity ID>XLNS | Learn about the ramifications of updating the entity (vendor) field on a vendor bill if it is associated with a Purchase Order
Error: "Invalid login attempt" when trying to update data in CloudExtend Excel Data Management for NetSuite?XLNS | NetSuite 2018.2 requires 2-factor authentication for Admin roles which causes invalid login attempt
Error: You do not have permission to set a value for element. Permission Errors with CloudExtend Excel Data Management for NetSuiteXLNS | Resolve read-only, associated feature is disabled, and field available either when a record is created or updated but not both errors
Error: You do not have permissions to set a value for element due to one of the following reasonsXLNS | Resolve read-only, associated feature is disabled, and field available either when a record is created or updated but not both errors
Error: CloudExtend Cannot Continue Under The Current Configuration Of Your System?XLNS | Why are you getting a message saying CloudExtend cannot continue under the current configuration of your system
Error: The account you are trying to access is currently unavailable while we undergo our regularly scheduled maintenanceXLNS | Why are you receiving the following error The account you are trying to access is currently unavailable
Error: Response stream exceeded limit of 5242880 bytes"? Is there a limit on the number of records CloudExtend Excel Data Management for NetSuite can upload/download?XLNS | Why are you seeing the error "Response stream exceeded limit of 5242880 bytes"
Error: “General Exception” Or “Internal Error Occurred” in CloudExtend Excel Data Management for NetSuite?XLNS | Why are you receiving this error "General Exception Or Internal Error Occurred"
Error: I have access to all fields on the record but still getting an errorXLNS | Resolving read-only, associated feature is disabled, field available when record is created or updated issues
Error: I can no longer log into my Sandbox Account in CloudExtend Excel Data Management for NetSuite since the upgrade to 2.0XLNS | The account you are trying to access is currently unavailable while we undergo our regularly scheduled maintenance
Error: ADD-IN ERROR 'This add-in could not be started. Close this dialog to ignore the problem or click “Restart” to try againXLNS | Learn how to troubleshoot Microsoft add-ins when they won't fully load
Error: We have a problem retrieving Saved Searches from your connected NetSuite AccountXLNS | Learn why you are having problem retrieving Saved Searches
Error: When trying to Select a Record Type when building a template you receive the following error, "Invalid Login. Customer access is disabled"XLNS | Error Message: Invalid login. Customer access is disabled