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Troubleshooting
Experiencing difficulties? Take a look at the articles for step-by-step instructions on resolving them!
6 articles
Troubleshooting: CloudExtend icon is missing on Data tabXLSF | CloudExtend Excel for Salesforce icon has gone missing
Troubleshooting: CloudExtend Excel for Salesforce does not allow me to filter based on the record typeXLSF | CloudExtend Excel can leverage a SOQL statement to filter on record types
Troubleshooting: Resolving "no viable alternative at character" " when writing SOQL statements on MacXLSF | Your Mac keyboard may need to be tweaked if you are writing SOQL statements with single quotes
Why am I receiving the following error: Something seems to be wrong. Please retry the operation again?XLSF | Something seems to be wrong. Please retry the operation again
Troubleshooting: Can’t see the Get Add-Ins IconGeneral | This provide instructions on how to enable Get Add-Ins in Microsoft Office
Unable to login to CloudExtend Subscription portalLearn how to troubleshoot permissions issues and more when logging in to subscriptions.cloudextend.io