Troubleshooting
Experiencing difficulties? Take a look at the articles for step-by-step instructions on resolving them!
6 articles
Troubleshooting: CloudExtend icon is missing on Data tabXLSF | CloudExtend Excel for Salesforce icon has gone missing
Troubleshooting: CloudExtend Excel for Salesforce does not allow me to filter based on the record typeXLSF | CloudExtend Excel can leverage a SOQL statement to filter on record types
Troubleshooting: Resolving "no viable alternative at character" " when writing SOQL statements on MacXLSF | Your Mac keyboard may need to be tweaked if you are writing SOQL statements with single quotes
Why am I receiving the following error: Something seems to be wrong. Please retry the operation again?XLSF | Something seems to be wrong. Please retry the operation again
Troubleshooting: Can’t see the Get Add-Ins IconHow to enable the Get Add-Ins feature in Microsoft Office
Unable to Log In to the CloudExtend Subscription PortalLearn how to troubleshoot access, permissions, and login issues at https://subscriptions.cloudextend.io
