If you are using IP whitelisting in your organization there are significant changes you need to be aware of and implement by July 31, 2022.
If you are not currently using IP whitelisting, then you may safely ignore this article.
Is my organization affected?
Your organization will be affected by this change if any of the following criteria are met:
Your NetSuite account uses IP restrictions
You connect and work from a VPN with IP restrictions (Please reach out to your IT team for more information)
What is going to happen, when, and what advantages will the change provide?
We've reduced the number of IP addresses that need to be whitelisted to make our infrastructure more scalable and to help our customers by reducing the growing list of unique IP addresses to maintain. The deadline for your IT team to make the change is July 31, 2022.
Phase 1 (now through July 31, 2022)
Phase 1 will allow you to add the new IP address "range" prior to Celigo's migration to the new range of IP's.
Phase 2 (after July 31, 2022)
We will send a separate communication alerting you that it is now safe to remove the older IP addresses from your whitelisting schema (ie all but those specific to your product below) .
Next Steps
Please select your respective product to see a full list of the required IP addresses.
CloudExtend Outlook for NetSuite
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Outlook for NetSuite | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Google Workspace for NetSuite
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Google Workspace for NetSuite | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.224.59.220 34.202.102.245 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171
|
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Realtime Calendar Sync for Google Calendar (beta)
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Realtime Calendar Sync for Google (beta) | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.90.96.110 54.236.134.114 34.236.71.169
|
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Excel Analytics for NetSuite
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Analytics for NetSuite
| NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Excel for NetSuite Data Management
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Excel for NetSuite Data Management | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Excel for Salesforce Data management
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Excel for Salesforce Data management | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Google Mail for NetSuite
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Google Mail for NetSuite
| NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
What happens if you fail to change the IP whitelisting?
If you do not complete phase 1 by Jul 31st, 2022, your users will experience connection offline errors. The actual error code may differ from system to system, e.g., NetSuite may throw an invalid_login_attempt error and some HTTP APIs may respond with a 403 error code.