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End-User: Logging into ExtendInsights for Data Management NetSuite

ExtendInsights Data Management | How to sign in and manage NetSuite connections

Updated yesterday

This article walks you through logging in to ExtendInsights for Data Management NetSuite) including how to add, switch, and remove NetSuite connections.

If this is your first time logging in, review the ExtendInsights Login Prerequisites before you begin.


How to Log In to ExtendInsights

Watch the video or follow the steps below:

Step 1: Select NetSuite

From the ExtendInsights welcome screen, select NetSuite as your data source.

Step 2: Sign In with Microsoft or Google

Youโ€™ll be prompted to sign in using your Microsoft or Google account.

Once you sign in:

  • Your existing ExtendInsights for Data Management license is mapped to that Microsoft or Google ID.

  • This ID is used for all future logins.

๐Ÿ’ก Important Notes

  • You wonโ€™t be asked to sign in again unless you clear your browser cache or open ExtendInsights in a different browser.

  • Always sign in using the same Microsoft or Google account. Your license is tied to one identity only.

Step 2: Enter Your NetSuite Account ID

ExtendInsights will ask for your NetSuite Account ID.
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NetSuite Account Number
In order to use the login flow, you will need your NetSuite Account Number. This can be located in the URL while you are logged into NetSuite in a browser. Learn how to find your NetSuite account ID here.

Step 3: Select Your NetSuite Role

After entering your account number:

  1. Choose the NetSuite role assigned to you by your admin

  2. Click Allow to complete authentication

๐Ÿ’ก Important:
You may be prompted to enter your NetSuite username and password.
If login fails here, it usually means:

  • Your role is missing required permissions

  • SSO settings are not configured correctly

  • Your NetSuite email does not match your Google Workspace email

If this happens โ†’ contact your admin and refer them to the prerequisites guide.

Step 4: You're Logged In!

Once authenticated, ExtendInsights will connect to your NetSuite account.
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Environment Color Indicators

ExtendSync displays a color bar in the panel so you always know which environment youโ€™re using:

  • ๐Ÿ”ต Blue- Production or Test Drive

  • ๐ŸŸข Green - Sandbox

This helps avoid creating and updating records to the wrong account.


๐ŸŽ“ Learn ExtendInsights at Your Own Pace

Now that youโ€™re logged in, explore what ExtendInsights can do:


Adding or Switching NetSuite Connections

If you work with multiple NetSuite environments (Production and Sandbox) or use different roles, you can add and switch connections without logging out.

  1. Go to Menu โ†’ Connections โ†’ NetSuite Connections.

  2. Click Add.

  3. Enter your NetSuite Account ID, then click Connect to NetSuite.

  4. Enter your NetSuite credentials, select a role, and click Allow.

  5. Click Yes to confirm.

Your new connection will now appear in the list.

โžก๏ธ See Full Guide on how to add or switch to different NetSuite connections.


Remove a NetSuite Connection

You can remove connections you no longer need.

  1. Go to Menu โ†’ Connections โ†’ NetSuite Connections.

  2. Hover over the connection you want to remove.

  3. Click Delete.


Need Help?

If youโ€™re unable to log in or manage connections:

๐Ÿ“Ž Include screenshots and your NetSuite Account ID when possible.

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