This article walks you through logging in to ExtendInsights for Data Management NetSuite) including how to add, switch, and remove NetSuite connections.
If this is your first time logging in, review the ExtendInsights Login Prerequisites before you begin.
How to Log In to ExtendInsights
Watch the video or follow the steps below:
Step 1: Select NetSuite
From the ExtendInsights welcome screen, select NetSuite as your data source.
Step 2: Sign In with Microsoft or Google
Youโll be prompted to sign in using your Microsoft or Google account.
Once you sign in:
Your existing ExtendInsights for Data Management license is mapped to that Microsoft or Google ID.
This ID is used for all future logins.
๐ก Important Notes
You wonโt be asked to sign in again unless you clear your browser cache or open ExtendInsights in a different browser.
Always sign in using the same Microsoft or Google account. Your license is tied to one identity only.
Step 2: Enter Your NetSuite Account ID
ExtendInsights will ask for your NetSuite Account ID.
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NetSuite Account Number
In order to use the login flow, you will need your NetSuite Account Number. This can be located in the URL while you are logged into NetSuite in a browser. Learn how to find your NetSuite account ID here.
Step 3: Select Your NetSuite Role
After entering your account number:
Choose the NetSuite role assigned to you by your admin
Click Allow to complete authentication
๐ก Important:
You may be prompted to enter your NetSuite username and password.
If login fails here, it usually means:
Your role is missing required permissions
SSO settings are not configured correctly
Your NetSuite email does not match your Google Workspace email
If this happens โ contact your admin and refer them to the prerequisites guide.
Step 4: You're Logged In!
Once authenticated, ExtendInsights will connect to your NetSuite account.
โ
Environment Color Indicators
ExtendSync displays a color bar in the panel so you always know which environment youโre using:
๐ต Blue- Production or Test Drive
๐ข Green - Sandbox
This helps avoid creating and updating records to the wrong account.
๐ Learn ExtendInsights at Your Own Pace
Now that youโre logged in, explore what ExtendInsights can do:
Adding or Switching NetSuite Connections
If you work with multiple NetSuite environments (Production and Sandbox) or use different roles, you can add and switch connections without logging out.
Go to Menu โ Connections โ NetSuite Connections.
Click Add.
Enter your NetSuite Account ID, then click Connect to NetSuite.
Enter your NetSuite credentials, select a role, and click Allow.
Click Yes to confirm.
Your new connection will now appear in the list.
โก๏ธ See Full Guide on how to add or switch to different NetSuite connections.
Remove a NetSuite Connection
You can remove connections you no longer need.
Go to Menu โ Connections โ NetSuite Connections.
Hover over the connection you want to remove.
Click Delete.
Need Help?
If youโre unable to log in or manage connections:
๐ Visit the Help Center: https://www.cloudextend.io/support/
๐ฌ Use the in-app chat (bottom-right of the support site)
โ๏ธ Email cloudextend-support@celigo.com
๐ Include screenshots and your NetSuite Account ID when possible.




