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FAQ
FAQ: View Logs related to your One Time and Autopilot Associations
FAQ: View Logs related to your One Time and Autopilot Associations

NextGen | Check the logs for successful and failed associations using CloudExtend

Updated over a week ago

The Logs feature is now available within the app! You can now view if the emails are synced properly whether you use One-Time or Autopilot associations.

If there are failed associations for any reason, you can Retry to sync the email.


How to Check the Logs

To check the logs, click Menu > Logs

This will contain any associations done for the last 14 days.


Log Interface Guide

You can check which associations are in Progress, in Failed status, and which were successful. You can also refresh the logs using the Refresh button at the top to check the latest status.

If there are failed association/s, click the Retry button to resend the sync request.


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