Find the right ExtendSync NetSuite integration for your team.
Both versions of ExtendSync connect your email, calendar, and files to NetSuite—allowing users to work directly from their inbox. However, each platform offers different levels of automation, storage integration, and scalability.
Feature Comparison (At a Glance)
Email and Calendar Sync Features
Feature s | Outlook | Gmail |
Attach emails to NetSuite | ✔️ | ✔️ |
Upload email attachments to NetSuite | ✔️ | ✔️ |
Attach Calendar Events to NetSuite Records | ✔️ | ❌ |
Autopilot for Emails (Enterprise Edition) | ✔️ | ✔️ |
Attachment Autopilot (NetSuite File Cabinet) | ✔️ | ❌ |
Calendar Autopilot (Automatic bi-directional calendar sync) | ✔️ | ✔️ |
Mobile support | ✔️ | ❌ |
In app Analytics | ❌ | ✔️ |
Additional Features (Productivity + File Management)
Additional Feature | Outlook | Gmail |
View, create, and edit NetSuite records | ✔️ | ✔️ |
Send Outlook emails from inside of NetSuite | ✔️ | ❌ |
Attach SharePoint or OneDrive files/folders to NetSuite manually (Enterprise Edition) | ✔️ | ❌ |
Attach Google Drive files/folders to NetSuite manually (Enterprise Edition) | ❌ | ✔️ |
ExtendDocs - Automatic SharePoint file syncing | ✔️ | ❌ |
Chat & phone support | ✔️ | ✔️ |
Email support | ✔️ | ✔️ |
License Management Features
License Feature | Outlook | Gmail |
Supports Token-Based Authentication (TBA) | ✔️ | ✔️ |
Supports Single Sign-On (SSO / 3SA) | ✔️ | ✔️ |
Licenses can be reassigned between users | ✔️ | ✔️ |
Works with Sandbox accounts | ✔️ | ✔️ |
Works with OneWorld subsidiaries | ✔️ | ✔️ |
NetSuite bundle for improved performance | ✔️ | ✔️ |
Admin portal for license management | ✔️ | ✔️ |
Recommendation
If your organization uses… | Choose… |
Microsoft 365 + Outlook | ⭐ ExtendSync for Outlook |
Google Workspace + Gmail | ⭐ ExtendSync for Google |
Outlook is best when:
Your users depend on Outlook desktop, Outlook mobile, or Exchange Online
You want enterprise-level automation for emails and attachments
OneDrive + SharePoint are your standard cloud storage platforms
Gmail is best when:
Your organization uses Google Workspace
You prefer Google Drive as your cloud storage platform
You want a simplified, clean email → NetSuite experience