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This section holds information that may be applicable to one or more products
19 articles in this collection
Written by
Chris Corcoran,
Kevin Ha,
and
Justine Burdo
How to obtain Web Service Logs and Global Search Logs
Learn how to retrieve log files and send them to support
Written by
Kevin Ha
Updated over a week ago
Whitelist celigo.com domain to ensure you receive support emails
Whitelist celigo.com to ensure our important emails get into your inbox and not spam.
Written by
Justine Burdo
Updated over a week ago
NetSuite message regarding mandatory two-factor authentication policy summary
Learn how CloudExtend has prepared for NetSuite's mandatory 2FA
Written by
Chris Corcoran
Updated over a week ago
CloudExtend Roadmaps
Links to CloudExtend product roadmaps
Written by
Chris Corcoran
Updated over a week ago
Unable to login to CloudExtend Subscription portal
Learn how to troubleshoot permissions issues and more when logging in to subscriptions.cloudextend.io
Written by
Chris Corcoran
Updated over a week ago
Troubleshooting CloudExtend Login Flow And SAML Single Sign On
Learn how to troubleshoot common Single Sign On Issues such as when your org used Active Directory Federation Server (ADFS)
Written by
Chris Corcoran
Updated yesterday
CloudExtend Login Permissions
Learn about the permissions required to login to NetSuite from CloudExtend Outlook and CloudExtend Excel for NetSuite
Written by
Chris Corcoran
Updated over a week ago
Invalid Login Attempt CloudExtend Single Sign On
Learn about the error message related to SAML Single Sign On and invalid login attempt
Written by
Chris Corcoran
Updated over a week ago
Resolve CloudExtend cannot continue this authorization flow error
Learn more about CloudExtend User Access Tokens Permissions
Written by
Chris Corcoran
Updated over a week ago
Learn how to find your NetSuite account number
CloudExtend login flows may ask for your NetSuite account number
Written by
Chris Corcoran
Updated this week
How to determine if your NetSuite Account is a OneWorld account
Learn more about identifying your OneWorld Account
Written by
Chris Corcoran
Updated over a week ago
What is a Microsoft ID and why do I need it
Learn why CloudExtend requires your Microsoft ID (email) for subscription management login
Written by
Chris Corcoran
Updated over a week ago
CloudExtend Subscription Portal
Learn how to manage your own user licenses with the CloudExtend subscription portal
Written by
Chris Corcoran
Updated over a week ago
How to tell which browser my CloudExtend add-in uses
Microsoft uses Internet Explorer, Edge, or your default browser to cache data. Learn how to determine your browser and clear cache.
Written by
Chris Corcoran
Updated over a week ago
Working with 2FA, Admin, Full Access, and Highly Privileged Roles
NetSuite is deprecating Full Access Role & making 2FA mandatory for high privilege roles eff 2019.1. Learn how this affects CloudExtend here
Written by
Chris Corcoran
Updated over a week ago
CloudExtend's approach to NetSuite concurrency limitations
Learn how CloudExtend handles NetSuite concurrency issues
Written by
Chris Corcoran
Updated over a week ago
New CloudExtend Login Experience
Troubleshooting SAML Single Sign On During Login
Learn how to troubleshoot login issues when your organization has SAML SSO enabled
Written by
Chris Corcoran
Updated over a week ago
CloudExtend Login Prerequisites
Logging in to CloudExtend Outlook and Excel
Written by
Chris Corcoran
Updated over a week ago
Installing CloudExtend Preview For Outlook
CEOL | Learn how to sideload a preview build
Written by
Chris Corcoran
Updated over a week ago