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General
This section holds information that may be applicable to one or more products
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28 articles in this collection
Written by
Chris Corcoran,
Justine Burdo,
Dulindra Wijethilake
and 2 others
π§ CloudExtend Roadmaps
Links to CloudExtend product roadmaps
Written by
Chris Corcoran
Updated over a week ago
ππ»ββοΈ CloudExtend Training Resources (all apps)
Find all the free training resources available per application
Written by
Justine Burdo
Updated over a week ago
Celigo University CloudExtend Learning Track
Learn how to create a Celigo integrator.io account and login into Celigo University
Written by
Justine Burdo
Updated over a week ago
CloudExtend Partner Training Program
Do you want to be a part of CloudExtend Partner Training Program? Check out this article
Written by
Justine Burdo
Updated over a week ago
CloudExtend Subscription Portal
Learn how to manage your own user licenses with the CloudExtend subscription portal
Written by
Chris Corcoran
Updated over a week ago
NetSuite login changes with release 2021.2
Learn how to login to CloudExtend Apps with token based authentication or Single Sign On
Written by
Chris Corcoran
Updated over a week ago
FAQ
CloudExtend Login Permissions
Learn about the permissions required to login to NetSuite from CloudExtend Outlook and CloudExtend Excel for NetSuite
Written by
Chris Corcoran
Updated over a week ago
CloudExtend Outlook and Gmail NextGen for NetSuite usage metrics
General | Learn how to report on usage
Written by
Chris Corcoran
Updated over a week ago
NetSuite message regarding mandatory two-factor authentication policy summary
Learn how CloudExtend has prepared for NetSuite's mandatory 2FA
Written by
Chris Corcoran
Updated over a week ago
How to determine if your NetSuite Account is a OneWorld account
Learn more about identifying your OneWorld Account
Written by
Chris Corcoran
Updated over a week ago
Whitelist celigo.com domain to ensure you receive support emails
Whitelist celigo.com to ensure our important emails get into your inbox and not spam
Written by
Justine Burdo
Updated over a week ago
Using CheckSum to verify CloudExtend downloads
Learn how to use CheckSum to verify CloudExtend downloads
Written by
Chris Corcoran
Updated over a week ago
CloudExtend's approach to NetSuite concurrency limitations
Learn how CloudExtend handles NetSuite concurrency issues
Written by
Chris Corcoran
Updated over a week ago
What is a Microsoft ID and why do I need it
Learn why CloudExtend requires your Microsoft ID (email) for subscription management login
Written by
Chris Corcoran
Updated over a week ago
Learn how to find your NetSuite account number
CloudExtend login flows may ask for your NetSuite account number
Written by
Chris Corcoran
Updated over a week ago
How to obtain Web Service Logs and Global Search Logs
Learn how to retrieve log files and send them to support
Written by
Jomari Buhain
Updated over a week ago
How to tell which browser my CloudExtend add-in uses
Microsoft uses Internet Explorer, Edge, or your default browser to cache data. Learn how to determine your browser and clear cache
Written by
Chris Corcoran
Updated over a week ago
Working with 2FA, Admin, Full Access, and Highly Privileged Roles
NetSuite is deprecating Full Access Role & making 2FA mandatory for high privilege roles eff 2019.1. Learn how this affects CloudExtend here
Written by
Chris Corcoran
Updated over a week ago
Troubleshooting
Troubleshooting: Canβt see the Get Add-Ins Icon
General | This provide instructions on how to enable Get Add-Ins in Microsoft Office
Written by
Elise Gonzales
Updated over a week ago
Troubleshooting: Stuck at Authorizing your session page
General | What to do when you are stuck in the Authorizing your page when logging in
Written by
Elise Gonzales
Updated over a week ago
Troubleshooting: CloudExtend Login Flow And SAML Single Sign On
Learn how to troubleshoot common Single Sign On Issues such as when your org used Active Directory Federation Server (ADFS)
Written by
Chris Corcoran
Updated over a week ago
Unable to login to CloudExtend Subscription portal
Learn how to troubleshoot permissions issues and more when logging in to subscriptions.cloudextend.io
Written by
Chris Corcoran
Updated over a week ago
Invalid Login Attempt CloudExtend Single Sign On
Learn about the error message related to SAML Single Sign On and invalid login attempt
Written by
Chris Corcoran
Updated over a week ago
Resolve CloudExtend cannot continue this authorization flow error
Learn more about CloudExtend User Access Tokens Permissions
Written by
Chris Corcoran
Updated over a week ago
NetSuite Login Issue when using CloudExtend Applications and Microsoft Edge legacy browser
Learn how to fix issues when your two-factor authentication screen is hanging
Written by
Dulindra Wijethilake
Updated over a week ago
New CloudExtend Login Experience
CloudExtend Login Prerequisites
Logging in to CloudExtend Outlook, Excel, and Gmail for NetSuite NextGen applications
Written by
Chris Corcoran
Updated over a week ago
Troubleshooting SAML Single Sign On During Login
Learn how to troubleshoot login issues when your organization has SAML SSO enabled
Written by
Chris Corcoran
Updated over a week ago
Installing CloudExtend Preview For Outlook
Learn how to sideload a preview build
Written by
Chris Corcoran
Updated over a week ago