The CloudExtend support site relies on both chat and email. To ensure you receive emails from our team we recommend whitelisting the celigo.com domain. Users that unsubscribe will not receive emails from our support team.
Learn how to improve deliverability as an Exchange Admin or end user below.
Exchange Admins
Exchange Admins can add the celigo.com domain to the safe sender's list by updating the default spam filter and adding celigo.com to the domain allow list.
End-Users
If your Exchange Admin is unable to add celigo.com for the entire organization follow the steps below to add celigo.com to your safe sender list.
Step 1: Log in to Outlook online at https://outlook.office.com/mail/ (or your company-specific URL) and sign in with your Microsoft credentials.
Step 2: Click on the Settings icon (1) > Mail.
Step 3: Click on Junk email on the left-hand side.
Step 4: Scroll down and under Safe senders and domains click + Add and type in celigo.com and hit Save.
This will now ensure that our emails to you do not go to your spam folder!