Skip to main content

IP Whitelisting Changes

Learn what to do if your organization uses IP restrictions

Updated today

If your organization uses IP whitelisting for security, important updates are required to avoid service interruptions.
These changes were mandated for all CloudExtend customers by July 31, 2022.

If your organization does not use IP whitelisting, you can safely ignore this article.


Is my organization affected?

You are affected if any of the following are true:

  • Your NetSuite account has IP Restrictions enabled

  • You access CloudExtend apps from a VPN with IP restrictions

  • Your IT/security team enforces firewall-based IP filtering

If you are unsure, contact your IT team.


What is going to happen, when, and what advantages will the change provide?

CloudExtend has reduced the number of IP addresses required for its applications.
​

Benefits:

  • Less maintenance for your IT team

  • Easier management of IP filter rules

  • Improved scalability and stability

Required Timeline:

  • Phase 1 (Before July 31, 2022):
    ​Add the new IP ranges (do NOT remove old ones yet)

  • Phase 2 (After July 31, 2022):
    CloudExtend will notify you when it is safe to remove older IPs

If you do not update your whitelist, users may see connection errors such as:

  • invalid_login_attempt

  • HTTP 403 Forbidden

  • Offline or failed API requests


Next Steps

Select your CloudExtend product below to see the IP ranges you must whitelist.

CloudExtend Outlook for NetSuite

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Outlook for NetSuite

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Google Workspace for NetSuite

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Google Workspace for NetSuite

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.224.59.220

34.202.102.245

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Realtime Calendar Sync for Google Calendar (beta)

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Realtime Calendar Sync for Google (beta)

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.90.96.110

54.236.134.114

34.236.71.169

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Excel Analytics for NetSuite

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Analytics for NetSuite

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Excel for NetSuite Data Management

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Excel for NetSuite Data Management

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Excel for Salesforce Data management

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Excel for Salesforce Data management

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Google Mail for NetSuite

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Google Mail for NetSuite

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.


What Happens If You Do Not Update the Whitelist?

Your users may begin to experience:

  • Offline errors

  • API failures

  • Authentication issues

  • invalid_login_attempt errors

  • HTTP 403 access errors

Your CloudExtend apps may stop functioning entirely until the new IP range is allowed.

Did this answer your question?