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Version History
Downloads and Documentation
Historical Release Notes
Access previous release notes for versions before June 2025.
Version: 10.8 (Sep 2026 Update)
Date: 16 September 2026
About this Release
This release delivers a refreshed layout for the connector configuration panel across HubSpot, Salesforce, Chargebee, and Stripe, along with several HubSpot-specific usability improvements and fixes for NetSuite connection handling and background upload status.
This is a user experience update only ā no existing templates, schedules, or saved configurations are affected, and no action is required after upgrading.
What Has Changed in This Release
Enhancements
Streamlined connector panel layout
The configuration panel for HubSpot, Salesforce, Chargebee, and Stripe connectors has been reorganized for a faster, clearer workflow:
Overall spacing has been reduced so more of the panel is visible without scrolling.
"Proceed" has been replaced with Insert Template, since inserting the template is the expected first step. Once inserted, the Configure section automatically collapses, and the Actions section automatically expands.
Preview (along with Download, Upload, Refresh, and Delete) now lives in the Actions section, consolidating all data operations in one place.
Save Template and Assign Schedule have moved to the bottom of the panel, reflecting that they are typically used once the template is set up.
Note: This layout change does not affect Google Analytics and NetSuite connectors.
Clearer HubSpot object naming
Object names in the HubSpot field selector and filter dropdown no longer look identical when the same object appears as both a primary object and an association. Primary objects are now labelled (Primary), and self-referencing associations are labeled (Association), so the correct object is easy to identify.
Transparency on HubSpot's 10,000-row download limit
Filtered HubSpot downloads that exceed HubSpot's 10,000-record limit previously completed silently with no indication of truncated data. A dismissible banner now appears whenever a filtered download is truncated, letting you know to narrow your filters and download the remaining records in batches. Downloads under the limit are unaffected and show no banner.
Bug Fixes
NetSuite
Fixed an issue where reports failed to load with a "NetSuite Authentication failed" error after a connection's access token was revoked in NetSuite and the connection was subsequently updated. Updating a connection now correctly refreshes report access.
Fixed an issue in Data Management where the upload progress screen continued to display indefinitely after an upload to NetSuite had already completed, caused by completed jobs being re-added to the internal processing queue.
HubSpot
Fixed a timezone issue that caused HubSpot filters to return incorrect (or no) results when filtering on today's date.
Deprecations & Removals
None.
Known Limitations
None reported for this release.
Version: 10.7 (Sep 2026 Update)
Date: 5 September 2026
About this Release
This release fixes a critical error affecting template loading and editing, and introduces quick access to release notes directly from within the add-in.
What Has Changed in This Release
Bug Fixes
Error when loading or editing templates ā "Errors were reported while looking up record types on this account"
Enhancements
Release version and link to release notes now accessible directly from the hamburger menu
Fixed Issues
"Errors were reported while looking up record types on this account"
Users were encountering this error when loading or editing templates in ExtendInsights. This affected multiple accounts and has now been resolved. If you were experiencing this issue, please reload the application to pick up the fix.
Enhancements
Release Notes Access from Hamburger Menu
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Users can now find the current release version and a direct link to the release notes from the hamburger menu (ā°) inside the add-in. This makes it easier to stay informed about what's new without leaving Excel.
Deprecations & Removals
There are no deprecations or removals in this release.
Version: 10.6 (Aug 2026 Update)
Date: 7 August Ā· 12 August Ā· 27 August 2026
About this Release
This release delivers HubSpot enhancements and stability improvements across scheduling and data accuracy.
What Has Changed in This Release
Enhancements
HubSpot improvements across the user experience, configure section and analytics objects
Bug Fixes
HubSpot Filters dialog becoming unresponsive
SuiteQL report scheduling timeout
Schedule drive location lookup returning incomplete results
Enhancements
HubSpot
List Search ā The list dropdown now supports searching by list name, making it faster to find and select the right list when working with large HubSpot accounts.
Date Filter Accuracy ā Date filters now use the correct date field per object type. For example, Form submissions are now filtered by submission date rather than created date, ensuring data matches what you see in HubSpot.
Field Ordering ā Fields are now displayed in the order the user selected them, rather than alphabetically.
Analytics Filter Column Names ā Column names in Analytics object filters now reflect the actual filter field name, removing ambiguity when applying filters across different analytics objects.
Proceed Popup ā The "Proceed" popup now appears even when data on the sheet was not originally pulled from CloudExtend, ensuring users are always prompted before overwriting existing data.
Record ID Format ā Record IDs are now displayed as plain numbers instead of scientific notation.
Picklist Resolution ā Picklist values now resolve correctly even when a large number of values are copied and pasted from another sheet.
Deal Owner Name Resolution ā Deal owner IDs now resolve to names including archived owners, ensuring historical records display correctly.
Override Changes Behavior ā Applying a filter and clicking "Override Changes" now correctly clears old data from the sheet instead of retaining stale results.
ID/Name Filtering for Analytics ā Breakdown ID filtering is now supported across HubSpot Analytics objects including Form Analytics, Page Analytics, Web Traffic, Social Assists, and Marketing Emails.
Fixed Issues
HubSpot
Filters dialog unresponsive: The application was becoming unresponsive when searching or selecting fields in the Filters dialog, requiring a page refresh to recover. This is now fixed.
NetSuite
SuiteQL report scheduling timeout: Scheduling a SuiteQL report was failing due to a timeout error. This is now fixed.
Schedule drive location: When creating or assigning a schedule, the drive location lookup was not returning all relevant SharePoint sites in the user's domain. The lookup now uses a reliable Microsoft Graph endpoint and returns complete results.
Deprecations & Removals
There are no deprecations or removals in this release.
Version: 10.5 (July 2026 Update)
Date: 21 Jul 2026. 27 July 2026
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About this Release
This release significantly expands the ExtendInsights HubSpot integration with new Analytics, Lists, and Data Management capabilities. Users can now work with more HubSpot objects directly from Excel, simplify data management workflows, and take advantage of enhanced filtering and picklist support.
What's New
HubSpot Analytics ā Download Form and Marketing Analytics with custom date ranges and quick filters (download only).
HubSpot Lists ā Download lists, add existing records, and remove records from company, contact, deal, order, and ticket lists.
Enhanced Data Management ā Upload, refresh, and delete support for standard and custom HubSpot objects.
Dropdown (Picklist) Support ā Select HubSpot dropdown values directly in Excel for supported fields.
Readable Association Fields ā View and filter using friendly names instead of raw IDs.
Performance Improvements ā Faster and more efficient list operations.
Known Limitations
Analytics objects are download-only.
Refresh is not supported for Owners, Forms, or Form Analytics.
A maximum of one filter set with up to six filters is supported.
Reference-based picklists and hourly scheduled refresh are not currently supported.
Fixed Issues
General
Generic File Open Error ā Resolved an issue that caused the add-in to fail on load for some users. The fix optimizes how table ranges are retrieved on file open, significantly reducing the frequency of this error.
Deprecations
There are no deprecations or removals in this release.
Version: 10.4 (May 2026 Update)
Date: 7th May 2026
About this Release
This release strengthens the Salesforce integration with an important security upgrade to align with Salesforce's evolving authentication standards.
What Has Changed in This Release
Salesforce: PKCE security flow support added
Salesforce: Refresh Token handling improvements
Enhancements
Salesforce ā PKCE Security Flow
ExtendInsights now supports the PKCE (Proof Key for Code Exchange) extension for Salesforce authentication, aligning with Salesforce's updated security requirements. This improves the security of OAuth flows for all Salesforce users.
Deprecations & Removals
There are no deprecations or removals in this release.
Version: 10.3 (Dec 2025 Update)
Date: 18th Dec 2025
About this Release
This release introduces a major upgrade to how ExtendInsights retrieves and automates NetSuite data. Users can now create SuiteQL queries, generate SuiteQL using AI, preview results before downloading, and use a redesigned Schedules experience to manage automation more easily. These changes make reporting more flexible, accurate, and user-friendly.
What Has Changed in This Release
Added support for SuiteQL queries in the Excel add-in
Introduced AI Query Generator to convert natural-language prompts into SuiteQL
Added preview mode (first 50 rows) before download
Added query management: save, rename, edit, delete, and add descriptions
Redesigned the Schedules page with a cleaner list-based experience
Enhancements
1. AI Query Generator + SuiteQL Querying
ExtendInsights can now generate SuiteQL queries from natural-language prompts.
Example prompt:
āShow all sales orders created this month with a total amount above $10K.ā
Generated SuiteQL:
SELECT id, tranid, entity, total, createddate
FROM transaction
WHERE type = 'SalesOrd'
AND createddate >= TRUNC(SYSDATE, 'MM')
AND total > 10000;
After SuiteQL Queries are generated, queries can be refined, dowloaded and scheduled to Excel without going to NetSuite.
AI behaviour and expectations
Approximate 70% accuracy for SuiteQL generation
AI may make mistakes ā users must review generated queries before use
The prompt box is non-conversational; each result is based only on the current prompt
Supports all languages available in GPT-4.1, so prompts can be written in multiple languages
ā”ļø Learn how to Use AI Query Generator + SuiteQL Querying
2. SuiteQL Querying (with SuiteAnalytics prerequisite)
SuiteQL requires SuiteAnalytics Workbook to be enabled and granted to the role used by ExtendInsights.
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āā”ļø Grant access to users for SuiteQL to function (NetSuite admin needed)
3. Redesigned Schedules Experience
The Schedules page has been rebuilt with a modern, list-based layout to make automating Saved Searches and SuiteQL queries simpler.
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āā”ļø Check out How to Add Schedule on Saved Searches and Queries
3.1 New layout and actions
New layout provides clearer visibility to users into which queries and reports are scheduled and when they run.
Main View
Manage schedules using the three-dot menu (ā¦) to:
3.2 Old vs new experience
Old Experience | New Experience |
Time-block tiles like āAt 12:46 PMā with saved searches inside | Simple list of schedules plus an assignment indicator, making it easier to scan and manage |
3.3 User benefits
Faster creation and management of schedules
Reduced confusion around where a report or query is scheduled
Easier troubleshooting and handover between admins
Deprecations & Removals
There are no deprecations or removals in this release.
Version: 10.2 (Nov 2025 Update)
Date: 13th Nov 2025
About this Release
This release Version strengthens ExtendInsights by focusing on AI-assisted data connectivity, reliability, and ease of use. This update introduces major enhancements to the Salesforce integration, including AI-powered SOQL query generation, along with some fixes across data connectors.
By combining natural language intent with data automation, ExtendInsights continues its mission to make Excel the intelligent data workspace for every business user.
What Has Changed in This Release
This release delivers improvements across the product suite, with a spotlight on Salesforce AI capabilities.
Key updates
Enhanced date handling and data consistency across NetSuite Analytics
Enhancements
Salesforce - SOQL Enhanced with AI
ExtendInsights now enables users to generate Salesforce queries simply by describing what they need in plain English.
Example
User input:
Show me all opportunities created in the last 90 days where the stage is āClosed Wonā, grouped by sales rep, and include the account name.
AI-Generated SOQL
SELECT OwnerId, Owner.Name, Account.Name, COUNT(Id)
FROM Opportunity
WHERE IsDeleted = false AND StageName = 'Closed Won'
AND CreatedDate = LAST_N_DAYS:90
GROUP BY OwnerId, Owner.Name, Account.Name
Capabilities
Convert plain English prompts into valid, optimized SOQL queries.
Edit, validate, and preview results instantly within Excel.
Save, rename, and schedule AI-generated queries as templates.
Access both manual and AI-assisted query modes in a unified interface.
Schedule queries for automated execution
š” Notes & Limitations
Supports all standard Salesforce objects and fields for query generation.
Confidence rate: ~70% accuracy.
The prompt box is non-conversational; each response is based solely on the current prompt.
Multilingual support: works with all languages supported by GPT-4.1
AI may make mistakes review generated queries before use.
Support for Custom Object Queries
Custom objects and custom fields are supported in this release.
To generate accurate queries, be sure to use the exact API name of each object or field.
Incorrect or incomplete API names may result in query mismatches.
Enhanced Date Handling
When downloading data to ExtendInsights, itās essential that the information remains accurate and follows the correct format. ExtendInsights made an enhancement to make sure that date format from NetSuite will be the same when downloaded into Excel.
If the date format in NetSuite has been updated and youāre using saved searches that include date values, the data in your workbook may no longer match the updated format.
To ensure consistency, users must reverify the bundle and redownload data using the latest date format settings.
Version: 10.1 (Aug 2025 Update)
About this Release
We are pleased to share the August release updates for ExtendInsights for Excel. This release continues to expand our multi-source data platform, strengthening support not only for NetSuite but also for Salesforce, HubSpot, Chargebee, Stripe, and Google Analytics.
This version introduces new enhancements for NetSuite Analytics and Data Management, an upgraded HubSpot experience, and a series of bug fixes across multiple integrations.
What Has Changed in This Release
Enhancements:
NetSuite Analytics: Filters on Saved Searches
NetSuite Data Management: Template filtering in the Custom Templates screen
HubSpot: Revamped user interface with new data preview feature
Fixes:
NetSuite Data Management: :empty: field clearing in regular upload, Picklist issues
Chargebee & Stripe: Filter inconsistencies
Enhancements
NetSuite Analytics ā Add Filters on Saved Searches
The NetSuite Analytics integration now allows filtering of Saved Search reports directly within ExtendInsights. Instead of returning to NetSuite to update filters, users can apply one or many filters natively inside the application.
Availability and Scope
Works inside ExtendInsights ā NetSuite ā Analytics (Saved Searches).
If a Saved Search is not eligible, the Filter option will be disabled in the three-dot menu.
Prerequisites
You have an active NetSuite connection in ExtendInsights.
You can view the target Saved Search in the Reports tab.
You have permission to view the fields you intend to filter on.
Step-by-Step
Open and check eligibility
Navigate to NetSuite ā Analytics ā Reports.
Locate your Saved Search and click the three-dot menu.
If the Filter option is available, the search supports filtering.
Apply and save filter
Click Filter to open the filter panel.
Choose a Field, select an Operator, and enter a Value.
Add additional filters if needed (ExtendInsights supports multiple filters per search).
After applying filters, click Save.
Enter a new name (you cannot reuse the original Saved Search name).
Confirm to save. The new version will appear in Reports with a Custom tag.
Manage and use Custom searches
Use the filter icon in the Reports tab to toggle between Standard and Custom searches.
Schedule Saved Searches (Optional)
Custom searches can be scheduled the same way as Standard searches.
Learn more on how to manage schedules here.
Notes & Limitations
ExtendInsights currently uses the 2024.2 version of NetSuite WSDL. Because of this:
Some Saved Search types do not support additional filters
For those that do support filters, the filter option is enabled
The available fields for filtering may differ from what you see inside NetSuite directly.
Supported fields and operators are fully governed by NetSuiteās API and may not always match your Saved Search definition.
Original Saved Searches remain unchanged; saving creates a Custom variant inside ExtendInsights.
NetSuite Data Management ā Filter Organizational Templates
Users can now filter Organizational Templates in the Custom Templates screen. The filter icon is available to separate organizational templates from user-created custom templates, giving better control and visibility.
š” Note:
Templates can be stored and reused across different workbooks or sheets. ExtendInsights also allows you to update templates so they align with your NetSuite input form. See here to learn more.
HubSpot ā Updated User Interface
The HubSpot integration has been redesigned for consistency and usability. The refreshed interface now matches the look and feel of Salesforce, Chargebee, and Stripe, making navigation easier and more intuitive.
Key Improvements:
Modernized and consistent UI across data sources.
Unified experience for Connection Management, Template Management, Scheduling, and Downloads.
New Feature: Users can now preview HubSpot data before download, a capability previously unavailable.
Deprecations & Removals
No deprecations or removals are included in this release.
Fixed Issues
NetSuite Data Management
:empty:Field Clearing:
The issue where:empty:values in Excel cells did not clear the field in regular upload has been fixed. The behaviour is now consistent across both regular and background uploads.Picklist Type and Tab Resolution:
An issue preventing picklists from auto-resolving using type and tab has been corrected. Picklists now function as expected.
Chargebee & Stripe
Filter Issues:
Filters for Chargebee and Stripe were not working as expected in certain cases. This has been resolved, and filters now apply correctly across all supported fields.














