Calendar Autopilot ensures that calendar events are automatically captured and kept in sync between Google Calendar and NetSuite, reducing manual effort and minimizing errors.

Calendar Autopilot is available as a standalone product or as an add-on to ExtendSync Google.

Who Is Required for Setup?

To complete the initial setup, you need:

A user with NetSuite Administrator rights
Access to the organization’s Google Workspace account

⚠️ Before You Begin

🚩 Important:
If your organization has any existing calendar integration enabled, disable it before enabling Calendar Autopilot.

Step 1: Grant Google Access in CloudExtend Setup

In NetSuite, go to:
Setup → Custom → Celigo CloudExtend Setup
Open the Access to Google tab.
Click Sign in with Google for both authorization prompts:
- Grant 1: Enables NetSuite → Google calendar sync
- Grant 2: Enables Google → NetSuite calendar sync
Complete both Google authorization flows.

Once both grants are approved, proceed to Calendar & Autopilot Settings.

Step 2: Configure Calendar & Autopilot Settings

(1) Calendar Settings

Configure the following options carefully:

Sync Direction:
- One-way or bi-directional calendar sync
Event Form:
- Select Standard Event Form
  ⚠️ ExtendSync supports only the standard event form.
  If your preferred form is custom, you must select the Standard form here.
Organizer for Externally Created Events:
- Choose the default organizer
Default Visibility:
- Public or Private

Click Save once these settings are complete.

(2) Create / Update NetSuite Web Services Connection

Calendar Autopilot requires a NetSuite Token-Based Authentication (TBA) connection.

Generate Access Tokens

Open a new NetSuite tab.
Go to Home → Settings → Manage Access Tokens.
Click New My Access Token.
Set:
- Application Name: Celigo CloudExtend for Google Apps
- Token Name: Add a label such as “Cal AP” for easy identification
Click Save.

NetSuite will generate the token values.

Apply Tokens

Copy the generated Token IDs.
Paste them into the Create/Update NetSuite Web Services Connection section.
Click Submit.

(3) Autopilot Settings ( Autopilot for Emails)

If Autopilot for Emails has not yet been enabled for your organization:

Complete the Email Autopilot setup first

📘 See: Enable Autopilot for Emails – Full Guide

If Email Autopilot is already configured, you may skip this section.

Step 3: Assign Calendar Autopilot Licenses

Assign Calendar Autopilot licenses to users who require calendar sync access.

💡 Note:

This step is not required for existing Enterprise Edition customers who already have default Calendar Sync enabled and are upgrading to Real-Time Calendar Sync. If the licenses are already validated—simply click Next and Finish in the final step.

Step 4: Complete Setup

Go to the Completion tab.
Click Finish to complete the setup wizard.

Calendar Autopilot is now enabled for your organization.

📝 Important Notes & Limitations

Calendar Autopilot requires:
- Matching Google Workspace email and NetSuite employee email
Custom event forms are not supported
Calendar Autopilot is real-time and replaces legacy calendar sync
Multi-domain or alias email scenarios are not supported.