⚠️ Important for Global Autopilot connection owners
If your admin has designated you as the Connection Owner for a shared mailbox in Global Autopilot, deleting your NetSuite connection will cause that shared mailbox to stop syncing to NetSuite. Before removing any connection, check with your CloudExtend admin whether you are a connection owner for any shared mailboxes.
If you no longer need a specific NetSuite connection in ExtendSync for Outlook, you can easily remove it from the app.
Removing unused connections helps keep your workspace organized and ensures you're only connected to the NetSuite accounts and roles you actively use.
How to Remove a NetSuite Connection
Go to the Menu and select Connection.
Select the connection name and click the three dots.
Click Delete to disconnect.
The connection will be removed immediately, and you'll no longer see it listed under your available connections.
⚠️ Note
Deleting a connection does not affect your NetSuite data. It only removes the link between ExtendSync and that NetSuite account/role.
You can always reconnect later by adding a new connection under Menu → Connections → NetSuite Connections → Add Connection.
➡️ Learn how to add a connection