The CloudExtend Files tab (OneDrive/SharePoint) is installed by default on Customer and Contact records. Most teams also deploy it to other record types (e.g., Opportunities, Transactions). Admins can add it broadly—or remove it entirely.
Prerequisites
You’re a NetSuite Administrator (or have equivalent script deployment permissions).
The CloudExtend bundle is installed (Bundle 244864).
You can access Customization → Scripting pages in NetSuite.
Supported record types
CloudExtend Files can be deployed to most standard and many custom records.
Add the CloudExtend Files tab to/from NetSuite records
Step 1: Adding a New Record
Navigate to Customization >Scripting > Scripts.
In the Filters section, select Bundle 244864.
Look for Script
celigo-ce-fs-tab-entrypoint. Click on Edit.Navigate to the Deployments tab. Go to the last row of the list and type the name of the record you wish to add in the Applies to section.
Set the following:
Deployed = Yes
Status = Released
Event Type = View
Log Level = Debug
Save the changes. This will bring you back the list of scripts.
Perform these steps one record at a time.
Step 2: Update Audience
Select for Script
celigo-ce-fs-tab-entrypointagain.Click View and navigate to the Deployments tab.
Locate the newly added record. Click Edit.
In the Audience tab, select all roles or employees that require this permission.
Save the changes, then go to a record to verify that the CloudExtend files tab is visible.
Remove the CloudExtend Files tab to/from NetSuite records
Navigate to Customization >Scripting > Scripts.
In the Filters section, select Bundle 244864.
Look for Script
celigo-ce-fs-tab-entrypoint. Click on Edit.Navigate to the Deployments tab, then locate the record you wish to remove.
The action panel will appear, and click the Remove button.
Once done, save the changes.
Deploying an additional script to retain file links on Record Transformations
If you transform records (e.g., Opportunity → Sales Order) and want file links to persist:
Go to Customization → Scripting → Scripts.
Find
celigo-onedrive-record-transform(Bundle 244864).Edit → Deployments → New Deployment.
For each transform source/target record type, set:
Deployed = Yes
Status = Released
Set Audience (typically All Roles / All Employees)
Save and verify by performing a test transform.
Troubleshooting
CloudExtend Files Tab not visible after deployment
Confirm Deployed = Yes and Status = Released.
Check Audience includes your role/user.
Refresh the record, try another role, or clear browser cache.
Users can see the tab, but can’t open files
Ensure users are Enterprise-licensed for ExtendSync and have OneDrive/SharePoint permissions to the files.
Custom record types
If the tab doesn’t appear, confirm the record type supports Script Deployment and re-check Applies To.
Need Help?
Before contacting Support, try searching in:
If you still need assistance:
💬 Use in-app chat (bottom-right of the support site)
✉️ Email cloudextend-support@celigo.com





