If you want to use CloudExtend to update the price of an item(s) on a NetSuite record, the CloudExtend Picklist will not display a “Custom” value in the drop down list due to a NetSuite WebServices limitation. To customize a price level do the following:

Step 1: In the Item List: Price column, enter [[-1]] which is the internalID for 'Custom Price'.

Step 2: Enter in the Custom Rate in the Item List: Rate column.

Step 3: Click Update and then Insert/Update (4) on the CloudExtend toolbar. CloudExtend will then create or update that record with the Custom Price level. 

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