Follow the below steps to exclude inactive records from your search results.
Step 1: In NetSuite, Navigate to Set Preferences.
Step 2: Go to the Analytics tab.
Step 3: Make sure the INCLUDE INACTIVES IN GLOBAL AND QUICK SEARCH is unchecked.
FAQ: How do I exclude inactive NetSuite records when searching for records to attach my email to via ExtendSync Google?
ExtendSync Google | Excluding inactive NetSuite contacts from search
Updated over 10 months ago