Skip to main content

Troubleshooting: Can I login to ExtendSync Outlook on a Mobile device with a role that requires 2FA?

ExtendSync Outlook | Learn what to do if your role requires two-factor authentication and you want to use the Outlook mobile application

Updated over 3 weeks ago

Yes! With the latest version of ExtendSync for Outlook (NetSuite Edition), Two-Factor Authentication (2FA) is fully supported on mobile devices.

Users can now log in on the Outlook mobile app using the same secure Three-Step Authentication Flow used in both the desktop and web versions of ExtendSync.

This means that even roles requiring 2FA can connect seamlessly on mobile without additional setup.


What This Means for You

  • The login and security experience on mobile is identical to that on desktop and web.

  • You’ll receive and complete your 2FA verification (via your usual method e.g., token, SMS, or authenticator app) during the login process.

  • No additional configuration or permissions are required.

Did this answer your question?