If your organization uses IP whitelisting for security, important updates are required to avoid service interruptions.
These changes were mandated for all CloudExtend customers by July 31, 2022.
If your organization does not use IP whitelisting, you can safely ignore this article.
Is my organization affected?
You are affected if any of the following are true:
Your NetSuite account has IP Restrictions enabled
You access CloudExtend apps from a VPN with IP restrictions
Your IT/security team enforces firewall-based IP filtering
If you are unsure, contact your IT team.
What is going to happen, when, and what advantages will the change provide?
CloudExtend has reduced the number of IP addresses required for its applications.
Benefits:
Less maintenance for your IT team
Easier management of IP filter rules
Improved scalability and stability
Required Timeline:
Phase 1 (Before July 31, 2022):
Add the new IP ranges (do NOT remove old ones yet)Phase 2 (After July 31, 2022):
CloudExtend will notify you when it is safe to remove older IPs
If you do not update your whitelist, users may see connection errors such as:
invalid_login_attemptHTTP 403 Forbidden
Offline or failed API requests
Next Steps
Select your CloudExtend product below to see the IP ranges you must whitelist.
CloudExtend Outlook for NetSuite
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Outlook for NetSuite | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Google Workspace for NetSuite
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Google Workspace for NetSuite | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.224.59.220 34.202.102.245 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171
|
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Realtime Calendar Sync for Google Calendar (beta)
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Realtime Calendar Sync for Google (beta) | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.90.96.110 54.236.134.114 34.236.71.169
|
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Excel Analytics for NetSuite
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Analytics for NetSuite
| NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Excel for NetSuite Data Management
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Excel for NetSuite Data Management | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Excel for Salesforce Data management
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Excel for Salesforce Data management | NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
CloudExtend Google Mail for NetSuite
Before July 31st
Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.
Product | IP Range and individual IP addresses |
CloudExtend Google Mail for NetSuite
| NEW RANGE 44.204.21.0/24
EXISTING (these may already be in place and will remain in place even after July 31, 2022)
3.214.122.170 34.234.37.118 52.203.13.0 54.175.148.93 54.198.251.227 52.23.126.178 52.23.34.26 54.84.101.196 54.145.193.171 |
After July 31st
As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.
What Happens If You Do Not Update the Whitelist?
Your users may begin to experience:
Offline errors
API failures
Authentication issues
invalid_login_attempterrorsHTTP 403 access errors
Your CloudExtend apps may stop functioning entirely until the new IP range is allowed.
