If you are using IP whitelisting in your organization there are significant changes you need to be aware of and implement by July 31, 2022.

If you are not currently using IP whitelisting, then you may safely ignore this article.

Is my organization affected?

Your organization will be affected by this change if any of the following criteria are met:

  1. Your NetSuite account uses IP restrictions

  2. You connect and work from a VPN with IP restrictions (Please reach out to your IT team for more information)

What is going to happen, when, and what advantages will the change provide?

We've reduced the number of IP addresses that need to be whitelisted to make our infrastructure more scalable and to help our customers by reducing the growing list of unique IP addresses to maintain. The deadline for your IT team to make the change is July 31, 2022.

Phase 1 (now through July 31, 2022)

Phase 1 will allow you to add the new IP address "range" prior to Celigo's migration to the new range of IP's.

Phase 2 (after July 31, 2022)

We will send a separate communication alerting you that it is now safe to remove the older IP addresses from your whitelisting schema (ie all but those specific to your product below) .

Next Steps

Please select your respective product to see a full list of the required IP addresses.

CloudExtend Outlook for NetSuite

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Outlook for NetSuite

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Google Workspace for NetSuite

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Google Workspace for NetSuite

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.224.59.220

34.202.102.245

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Realtime Calendar Sync for Google Calendar (beta)

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Realtime Calendar Sync for Google (beta)

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.90.96.110

54.236.134.114

34.236.71.169

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Excel Analytics for NetSuite

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Analytics for NetSuite

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Excel for NetSuite Data Management

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Excel for NetSuite Data Management

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Excel for Salesforce Data management

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Excel for Salesforce Data management

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

CloudExtend Google Mail for NetSuite

Before July 31st

Add the following IP address range to your organization's firewall and NetSuite IP restrictions before July 31st, 2022. Do not remove any existing IP address restrictions until we notify you after July 31st.

Product

IP Range and individual IP addresses

CloudExtend Google Mail for NetSuite

NEW RANGE

44.204.21.0/24

EXISTING (these may already be in place and will remain in place even after July 31, 2022)

3.214.122.170

34.234.37.118

52.203.13.0

54.175.148.93

54.198.251.227

52.23.126.178

52.23.34.26

54.84.101.196

54.145.193.171

After July 31st

As noted, the above restrictions are in addition to the larger list you are currently restricting. We will notify you shortly after July 31st after which you may remove all other restrictions except those above.

What happens if you fail to change the IP whitelisting?

If you do not complete phase 1 by Jul 31st, 2022, your users will experience connection offline errors. The actual error code may differ from system to system, e.g., NetSuite may throw an invalid_login_attempt error and some HTTP APIs may respond with a 403 error code.

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