Overview
ExtendSync for Google displays visual labels in Gmail when emails are saved to NetSuite. These labels help users quickly understand how an email was saved and whether it has already been saved by someone else in the organization.
This article explains the different label types and how Gmail’s Conversation View setting affects label visibility.
Visual Cues When Saving Emails to NetSuite
After an email is saved using ExtendSync for Google, Gmail displays labels that indicate:
The save method used
Autopilot
One-Time Save
Whether the email was saved by another user
Known as the Shared Association
These cues help prevent duplicate work and provide visibility across shared conversations.
➡️ Explore more about the different visual cues when using ExtendSync