CloudExtend supports applying payments to your invoices. This will reduce manual effort and lower the risk of errors compared to the manual methods which help you maintain accurate financial records.
Watch the video to learn how!
Template Layout
💡 Tip: It is best to check out the forms and fields and identify the header, column, and required fields in NetSuite that you may need to build the template.
If you are using NetSuite Classic Interface you can go to:
Transactions > Customers> Accept Customer Payments
Tran date
Tran Id
Customer
Payment - Total Amount to be applied(Optional)
Undep Funds - set to TRUE or FALSE
Account - Enter bank account for payments that have been deposited
Memo
Apply List: Apply - set to TRUE to apply the payment (Mandatory)
Apply List: Doc - internal ID of the Invoice (Mandatory)
Apply List: Ref Num - Tran ID of the invoice (Optional)
How to Apply Customer Payments via CloudExtend
When applying for customer payments, it is important to know the Internal ID of the invoice.
We recommend that you load your original Invoice into CloudExtend for easy reference and in a separate tab, load the Customer Payment template.
Step 1: Create and Load the Invoice Template
In the video above, this is the Invoice for which we are going to apply payment.
💡Tip! You can retrieve the Invoices you want to fulfill using a data filter, saved search, or refresh action.
Step 2: Create the Customer payment template based on the template layout
Since you have the Customer Payment template ready, you may use the data downloaded from the invoice template by copying and pasting or using formulas to apply payment to invoices.
For Undeposited Payments
Customer > Entity
Undep Funds > TRUE or set to blank
Apply List: Apply > set to TRUE
Apply List: Doc > Invoice Internal ID
Send the record to NetSuite, click Upload to NetSuite, and hit the Upload Records button.
Go to the Invoice > History > Payments to check the created record.
For Deposited Payments
Customer > Entity
Undep Funds > FALSE
Account > Enter Account where the payment was deposited
Apply List: Apply > set to TRUE
Apply List: Doc > Invoice Internal ID
Send the record to NetSuite, click Upload to NetSuite, and hit the Upload Records button.
Go to the Invoice > History > Payments to check the created record.
How to Apply Partial Customer Payments via CloudExtend
You can use CloudExtend to perform partial payments and also process multiple invoices all at once. The following fields are required for this to happen:
Customer > Entity
Undep Funds > Set to FALSE
Payment > Total Payment to be applied
Account > Enter Account where the payment was deposited
Apply List: Apply > Set to TRUE
Apply List: Doc > Invoice Internal ID
Apply List: Amount > Enter Amount to pay
Apply List: Replace All > Set to FALSE
Send the record to NetSuite, click Upload to NetSuite, and hit the Upload Records button.
Go to the Invoice > History > Payments to check the created record.
