Error
You may encounter the following error when running or executing scheduled jobs:
Invalid configuration in the deployment for environment
Issue
This issue occurs when a required environment parameter is missing or incorrectly set in a NetSuite RESTlet script deployment.
Specifically, the deployment used to fetch scheduled task results is missing the correct environment value, which prevents ExtendInsights from completing scheduled executions.
Resolution
To resolve this, NetSuite Administrator role (or a role with permission to manage script deployments) is needed.
In NetSuite, go to:
Customization → Scripting → Script DeploymentsSearch for the deployment using either of the following:
Deployment ID:
customdeploy_cexl_fetch_ntask_resultsName: CloudExtend Excel - NTask Results Fetcher
Click Edit on the deployment.
Go to the Parameters subtab.
Set the environment parameter value to:
Value:
prod
Click Save.
💡 Note: After saving, scheduled runs should resume normally.
Need Help?
If you’re unable to update the deployment or the error persists after following the steps above:
💬 Start a chat using the icon at the bottom-right of this page
📧 Email cloudextend-support@celigo.com
Please include:
NetSuite account ID
Screenshot of the error message (if available)
Our support team will help verify the configuration and get your schedules running again.