If you already have a template and a list of NetSuite Internal IDs, you can retrieve only those specific records directly into Excel.
This is useful for targeted updates, validations, or quick lookups without running a full search.
When to Use This Method
Use Internal ID–based retrieval when you:
Need to pull a known set of records
Are updating specific records only
Have Internal IDs from a report, saved search, or another system
Prerequisites
A loaded ExtendInsights template for the record type
One or more valid NetSuite Internal IDs
Access to the record type via your NetSuite role
Walkthrough Video
Watch the video for a quick walkthrough or follow the steps below.
How to Retrieve Records Using Internal IDs
Step 1: Enter the Internal ID(s)
Locate Column B – Internal ID in your template.
Paste the Internal ID for the record you want to retrieve.
One ID per row.
⚠️ Do not rename or move Column B (Internal ID).
Step 2: Reload Records
Click Reload Records.
ExtendInsights will fetch the records from NetSuite that match the entered Internal IDs.
Tips & Best Practices
You can retrieve multiple records at once by entering multiple Internal IDs (one per row).
This method retrieves only the records listed—no extra data.
Ideal for quick edits followed by an update/upload.
If a record doesn’t load, confirm the Internal ID is valid and you have permission to access it.
Need Help?
If records don’t load as expected:
🔍 Visit the Help Center: https://www.cloudextend.io/support/
💬 Use the in-app chat
✉️ Email cloudextend-support@celigo.com
📎 Include the record type and the Internal ID(s) you’re using.