Troubleshooting
Experiencing difficulties? Take a look at the articles for step-by-step instructions on resolving them!
8 articles
Troubleshooting: ExtendInsights Gets Stuck on the Login Screen in ExcelExtendInsights Data Management | Know what to do when you cannot login to ExtendInsights app
Troubleshooting: Excel Shows the Formula Instead of the Result (Formulas Not Calculating)ExtendInsights Data Management | Fix issues when your formulas are not working in Excel
Troubleshooting: Why aren't my custom fields displaying in ExtendInsights for Data Management NetSuite when trying to build a template?ExtendInsights Data Management | Fix missing custom fields when building templates
Troubleshooting: Issue with logging into ExtendInsights for NetSuiteExtendInsights Data Management | Resolve the license not found error upon login
Error: I have access to the field in NetSuite, but ExtendInsights still errors when I update itExtendInsights Data Management | Resolve read-only, an associated feature is disabled, the field is not available issue
Troubleshooting: How to Handle Locked Journal Entries in ExtendInsights for Data Management NetSuite?ExtendInsights Data Management | Learn the limitations and handling locked Journal Entries
Troubleshooting: How to Clear the App CacheExtendInsights Data Management | Fix loading issues, outdated data, or stuck screens
Troubleshooting: Does ExtendInsights for Data Management NetSuite support custom segments?ExtendInsights Data Management | Using NetSuite Custom Segments in ExtendInsights Templates