When logging into Extendinsights for Data Management NetSuite with your Microsoft Account, users may see the screen below indicating that a license was not found for their Microsoft email address.
Most common reasons for the error and how to fix it:
You can see the above error when your company has an Enterprise subscription (or trial), but a license is not yet allocated to you.
You can request your Admin to add your Microsoft email under licensed users in the Admin portal.
Once done you can Log Out and Sign in again to access the application.
Your company does not have an Enterprise subscription or trial
You can also see this message when your company does not have an Enterprise subscription or trial. You have found this app from Microsoft App Source and want to try out a trial version.
In this case, you can go ahead and click on
Start a Company Trial? Click hereto submit your details to the CloudExtend team.Your Enterprise trial will be created within 1 business day, including a portal for an admin to assign licenses.