Troubleshooting
Experiencing difficulties? Take a look at the articles for step-by-step instructions for errors when using ExtendInsights for Analytics NetSuite
10 articles
Troubleshooting: Permission Violation: You need the 'Lists -> Persist Search' permission to access this pageExtendInsights Analytics | Know what steps to take to resolve persist search permission error
Troubleshooting: When downloading saved searches data is not inside the tableExtendInsights Analytics | Know why this happens on how to resolve the issue
Troubleshooting: Updating Date Format from NetSuiteExtendInsights Analytics | Ensure accurate date formatting when downloading data
Troubleshooting: ExtendInsights Analytics Flow Errors and Needed ActionExtendInsights Analytics | List of error codes captured on scheduled runs and what to do to resolve them
Common issuesExtendInsights Analytics | Learn about errors returned when running your NetSuite saved searches
FAQ: Working with date fields when you are in region that does not use mm/dd/yyyy date formatXLANS | Learn how to work with date formats in CloudExtend Excel Analytics in regions other than the US
Troubleshooting: Criteria with null valuesExtendInsights Analytics | See resolution on how to resolve if you cannot pull any records from your saved searches
Troubleshooting: Mismatch HeadersExtendInsights Analytics | Troubleshooting when getting mismatch headers error from ExtendInsights
Troubleshooting: Unexpected API ErrorXLANS | Know the reason and workaround when you are getting Unexpected API error
Troubleshooting: Won't work because it would move cells in a table on your worksheetExtendInsights Analytics | Troubleshooting when getting 'Won't work because it would move cells in a table on your worksheet' error