Yes! ExtendSync for Google NetSuite fully supports Google Shared Drives.
You can attach files and folders from Shared Drives to NetSuite records in the same way you would attach files from My Drive.
What You Can Do with Shared Drives
With ExtendSync Google Drive, you can:
Attach files or folders from Shared Drives to NetSuite records
View Shared Drive files directly from the Google Drive tab in NetSuite
Collaborate on documents stored in Shared Drives without consuming NetSuite storage
Maintain consistent access across teams using Shared Drive permissions
Shared Drives work seamlessly with:
Customers
Opportunities
Support Cases
Custom records
Prerequisites
Before using Shared Drives with ExtendSync, confirm:
You have access to the Shared Drive in Google Workspace
Your Google Workspace email matches your NetSuite employee email
Google Drive integration is enabled for your ExtendSync account
The Shared Drive allows file access for the users who need visibility
💡 ExtendSync respects Google Drive permissions. If a user doesn’t have access to a Shared Drive in Google, they won’t see it in NetSuite.
Attaching Files or Folders from Shared Drives
When attaching Drive content to a NetSuite record:
Open the NetSuite record.
Go to the Google Drive tab.
Click Attach Files/Folders.
Choose files or folders from:
My Drive
Shared with me
Shared Drives
Click Select to attach.
The linked files or folders will appear on the NetSuite record without using NetSuite File Cabinet storage.
Best Practices
Use Shared Drives for team-owned or customer-facing documents.
Attach one primary folder per NetSuite record to keep files organized.
Avoid uploading large files directly to NetSuite when Shared Drives are available.
Use Google Drive permissions to control access instead of NetSuite roles.