Admins can easily enable or disable Calendar Autopilot for specific users in their organization through the CloudExtend Subscription Portal.
Calendar Autopilot automatically syncs events between Outlook and NetSuite, ensuring all updates, attendee changes, and cancellations are accurately reflected in both systems.
How to Enable or Disable Calendar Autopilot for Users
Step 1: Visit subscriptions.cloudextend.io and log in to the Admin Portal with your Microsoft ID (this was previously provided to your Customer Success Manager and is typically your Microsoft 365 email address).
Step 2: Go to Manage Licences> Account> Calendar Autopilot
Step 3: Configure Autopilot
Step 4: Go to Assign Users(1) and review the email addresses of users to whom Calendar Autopilot should be enabled.
What to Expect After Activation
💡 Note
It can take up to 24 hours to be enabled
Calendar Autopilot will be enabled for end users approximately 24 hours after it is enabled by the Admin.
Once enabled:
All new events created in Outlook will automatically sync to NetSuite.
Changes, deletions, or attendee updates in Outlook are reflected in NetSuite.
Event details such as time, date, agenda, and attendees remain synchronized.
How Outlook Events Sync with NetSuite
For events with attendees, ExtendSync automatically associates the event with relevant NetSuite records in this order of priority:
Employee > Contact > Customer > Vendor > Lead> Prospect > Partner > Job