FAQ
14 articles
CloudExtend Login PermissionsLearn about the permissions required to login to NetSuite from ExtendSync Outlook and ExtendInsights for Excel NetSuite
Feature Comparison Table: ExtendSync Outlook vs Google NetSuiteSee the comparison chart of the differences between Extendsync Outlook and Google NetSuite
Optimize Search for RecordsTips for filtering NetSuite global search results and improving ExtendSync performance
How Last Sales Activity WorksLearn how LSA is updated in NetSuite when using ExtendSync Gmail and Outlook apps
NetSuite message regarding mandatory two-factor authentication policy summaryLearn how CloudExtend supports NetSuite’s mandatory 2FA policy for highly privileged roles
How to determine if your NetSuite Account is a OneWorld accountLearn how to identify whether your NetSuite account is running OneWorld
Using CheckSum to verify CloudExtend downloadsLearn how to confirm the authenticity and integrity of CloudExtend-provided files
CloudExtend's approach to NetSuite concurrency limitationsLearn how CloudExtend handles SuiteTalk concurrency issues in NetSuite
Learn how to find your NetSuite account numberCloudExtend login flows may ask for your NetSuite account number
How to obtain Web Service Logs and Global Search LogsLearn how to retrieve log files and send them to support
How to Tell Which Browser Your CloudExtend Add-In UsesMicrosoft uses Internet Explorer, Edge, or your default browser to cache data. Learn how to determine your browser and clear cache
Working with 2FA, Admin, Full Access, and Highly Privileged RolesNetSuite 2019.1 and later: Full Access role deprecation & mandatory 2FA, what CloudExtend users need to know
Whitelist celigo.com to Ensure You Receive Support EmailsPrevent CloudExtend support emails from going to spam
Office Add-ins on Government Clouds (GCC High, DoD)Why ExtendSync and ExtendInsights are not supported in Office 365 Government environments