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FAQ: What is the limit on the size of files that can be attached in a single email?

ExtendSync Outlook | Know the file limit size that can be attached in a single email

Updated this week

ExtendSync for Outlook NetSuite allows users to attach multiple files from an email when saving to NetSuite.

However, NetSuite enforces specific file size limits for email attachments uploaded through its API.


File Size Limits

  • Maximum size per individual attachment: 10 MB

  • Maximum total email size (including attachments): 25 MB

You can attach an unlimited number of files, but each file must comply with the 10 MB per file limit.

⚠️ Note: These limits are set by NetSuite’s File Cabinet and API, not by ExtendSync.
Files exceeding these limits will be rejected during upload.


Support for more and larger attachments

If you’re using ExtendSync Enterprise Edition, you can take advantage of our OneDrive for Business and SharePoint integrations for larger files.

Integration

Maximum File Size

File Attachments via OneDrive/SharePoint

Up to 150 MB per file

Associated Files in NetSuite via OneDrive/SharePoint

Up to 250 GB per file (!)

This allows Enterprise users to seamlessly associate large files such as project documents, videos, or reports with NetSuite records while keeping NetSuite storage optimized.

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