Concern
NetSuite has announced plans to end support for Token-Based Authentication (TBA), which uses OAuth 1.0.
Will this change affect CloudExtend apps that connect to NetSuite?
Short Answer
No immediate action is required.
The NetSuite 2026.2 release will not interrupt existing CloudExtend connections that use TBA. These connections will continue working as expected.
CloudExtend plans to transition its NetSuite integrations to OAuth 2.0 before NetSuite ends support for existing TBA integrations.
What Will CloudExtend Users Need to Do?
Nothing is required at this time.
When OAuth 2.0 support is rolled out, affected users or administrators may need to:
Reauthorize their NetSuite connection.
Update or recreate a connection using OAuth 2.0.
Complete any new permissions or configuration steps provided by CloudExtend.
CloudExtend will provide instructions before customers need to take action.
⚠️ Important: Do not remove tokens or manually change your existing CloudExtend connection unless instructed to do so.
NetSuite’s Current Timeline
NetSuite release | Expected impact |
NetSuite 2026.2 | No action is required. Existing CloudExtend TBA connections will continue working. |
NetSuite 2027.1 | New integrations using TBA can no longer be created. Existing TBA integrations will continue working. |
First half of 2027 | CloudExtend plans to begin transitioning affected apps and connections to OAuth 2.0. |
NetSuite 2028.2—tentative | NetSuite currently plans to end support for existing TBA integrations. This date remains subject to change. |
For NetSuite’s latest guidance, see Preparing for Token-Based Authentication End of Support.
