Background Upload (formerly Burst Upload) is designed for users who need to upload large volumes of records or queue multiple uploads without waiting for each one to finish.
Even if you close your Excel, the jobs will run in the background, and you can continue working when you open the workbook again to check the status of the upload or manage records.
What Is Background Upload?
With Background Upload:
All data is submitted at once
The job is sent to NetSuite
Records are processed asynchronously in NetSuite
You can submit additional ExtendInsights jobs while uploads are running
How to Know a Background Upload Is Running
While a Background Upload is in progress:
An orange ribbon bar appears in the ExtendInsights panel
To check the status of the upload, click Check Status, and it will route you to the Upload Status page.
Upload Status Page: What You Can Do
From the Upload Status page, you can:
View active background jobs with estimated completion time
Manually refresh job status
Review historical uploads (completed jobs)
Filter jobs by:
Successful
Failed
See detailed logs for troubleshooting
💡 Good to know:
You no longer need to manually download results after a Background Upload completes. ExtendInsights automatically updates your workbook with the results.
⭐ Key Benefits of Background Upload
Accommodates large uploads.
Users can immediately begin working with other ExtendInsights Excel workbooks and worksheets.
Users can submit other ExtendInsights batches.
Once the job is submitted, users do not need to monitor it. Users can even close Excel and turn off their computer, letting a large update process run over lunch (or overnight)
⚠️ NetSuite Transaction Line Limits
NetSuite enforces limits on the number of lines allowed per transaction. These limits differ between Real-Time (synchronous) and Background (asynchronous) uploads.
Common Limits
Journal Entries
Real-Time Upload: 1,000 lines
Background Upload: 10,000 lines
Other Transactions
Up to 5,000 lines
➡️ Refer to NetSuite documentation for the most up-to-date limits.
Real-Time vs Background Upload
Real-Time Upload
Best for small datasets
Immediate feedback
Background Upload
Best for large or complex datasets
Asynchronous and non-blocking
➡️ Learn more: Real-Time vs Background Upload
Need Help?
If you’re unsure which upload method to use or have issues with Background Upload:
🔍 Visit the Help Center: https://www.cloudextend.io/support/
💬 Use the in-app chat
✉️ Email cloudextend-support@celigo.com
📎 Include the record type and approximate record/line count if possible.