Background Upload is recommended when working with large datasets or when you want to queue multiple uploads without waiting for each one to complete. When enabled, records are submitted in bulk and processed asynchronously in NetSuite, allowing you to continue working in Excel.
➡️ Learn more about Background Upload in this article
When Should I Default to Background Upload?
Background Upload is best when:
Uploading large numbers of records or lines
Running multiple uploads at the same time
You don’t want Excel locked during processing
Uploads may take longer than 40 seconds
⚠️ Important:
Defaulting Background Upload for all worksheets is not recommended for small datasets, as it may result in slower processing compared to Real-Time Upload.
How to Set Background Upload as the Default
You can enable Background Upload by default for all worksheets from Settings.
Click the Menu button in ExtendInsights.
Go to Settings.
Toggle Background Upload by default to ON.
Once enabled, uploads from all worksheets will use Background Upload unless you manually switch.
Automatic Prompt: Real-Time vs Background Upload
ExtendInsights monitors upload size and duration. If an upload exceeds certain thresholds, you’ll be prompted to switch to Background Upload.
Upload Thresholds
Record Type | Real-Time Upload (Synchronous) | Background Upload (Asynchronous) |
Journal Entries | Up to 1,000 rows | More than 1,000 rows |
All other record types | Up to 5,000 rows | More than 5,000 rows |
💡 Note:
Even if you start in Real-Time mode, ExtendInsights will prompt you to switch to Background Upload if a batch takes longer than ~40 seconds. You can choose to switch at that time or continue in Real-Time.
Summary
Background Upload processes data asynchronously
You can enable it as the default from Settings
It’s best suited for large uploads and parallel processing
ExtendInsights will prompt you to switch automatically when needed
Need Help?
If you’re unsure which upload method to use:
🔍 Visit the Help Center: https://www.cloudextend.io/support/
💬 Use the in-app chat
✉️ Email cloudextend-support@celigo.com
📎 Include the record type and approximate row count if possible.