Can’t find what you’re looking for? We’ve got you.
Start with a quick search, then use the channel that works best for you.
🔎 Start Here: Search the Help Center
Most questions are already answered.
Go to https://support.cloudextend.io/extendsync-google/ and search for your topic.
Try keywords like “Autopilot,” “license,” “SuiteApp,” or “Google Drive.”
💬 Get Help from Inside the App
You can contact Support directly from ExtendSync:
Open ExtendSync in Gmail
Click the message icon
💬 Chat with Support
We also offer in-app chat on our support site.
Click the chat icon in the bottom-right corner
Chat is ideal for quick questions or real-time troubleshooting.
✉️ Email Support
You can email our Support team directly:
When emailing Support, please include:
A clear description of the issue
Screenshots (if possible)
The NetSuite record type or template involved
This helps us resolve your issue faster.
🤝 More Ways We Can Help
Your Customer Success Manager (CSM)
Have questions about subscriptions or billing? Your CSM can help and point you to the right resources.
Live Training for Your Team
Want to ensure everyone’s set up for success?
We offer end-user training with our Training Manager.
Great for onboarding and refreshers.
Ask Support or your CSM for the booking link.