FAQ: Include Dependent Record Feature

Outlook NextGen | Limit the number of dependent records pulled by CloudExtend

Updated over a week ago

Previously, CloudExtend auto-fetch functionality pulls all dependent records in the user's NetSuite account for a record. Since there is no limit this would sometimes cause long delays when there were hundreds of dependent records.

With the new enhancement in place, this will:

  • Fetch 25 records in each category like entities, and transaction activities for each available record.

  • Reduce time taken to load Available records.

You can turn off this behavior as well if you don't want CloudExtend to fetch dependent records when loading the Available records.

💡 Note: Customer record is not pulled in dependent entity records

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