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Learn How to Get Support - ExtendSync for Outlook NetSuite

ExtendSync Outlook | Can't find what you are looking for? Learn how to get more support here

Updated yesterday

Can’t find what you’re looking for? We’ve got you.
Start with a quick search, then use the channel that works best for you.

🔎 Start Here: Search the Help Center

Most questions are already answered.


💬 Message Us

From the ExtendSync App

  • Go to your home screen and click the message icon at the bottom-right corner!

From the Support Site

  • Use the in-app messenger (bottom-right of the page) to start a chat.


✉️ Email Support

  • 📝 Include:

    • A short description of the issue

    • Steps to reproduce

    • Affected user(s) and record(s)

    • Screenshots or short screen recordings (if possible)


🤝 More Ways We Can Help

Your Customer Success Manager (CSM)

  • Have questions about subscriptions or billing? Your CSM can help and point you to the right resources.

Live Training for Your Team

  • Want to ensure everyone’s set up for success?

  • We offer end-user training with our Training Manager.

    • Great for onboarding and refreshers.

    • Ask Support or your CSM for the booking link.

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