Users can customize their settings for file attachments and inline images when storing emails to NetSuite for future emails. They can opt to enable both file attachments and inline images as the default setting, or they can configure it to have only file attachments or inline images as the default, depending on their preference.
This is essentially a sticky setting that will apply to each email you attach moving forward. You can override the setting on a per-email basis if desired by selecting or unselecting attachments.
No Attachment or Inline Images
Use this setting to ensure that no files are pre-selected. This is often desired to minimize storage space.Only Attachments
Emails can have both inline images and attachments. Selecting this option will ensure that every email has only file attachments pre-selected.Only Inline Images
Select this option to include only inline images by default. If users want to also include attachments they would need to select them for each mail attached.Both Attachments and Inline Images
Selecting this option will automatically add all file attachments and inline images to each email you attach.
💡 Note:
This setting is turned off by default. If you want the attachments to be included in AUTOPILOT ASSOCIATION you do via ExtednSync you can turn on the setting.
Keep in mind!
For an email, the individual attachment file that is supported is up to 10 MB.
The total email size limit should not exceed 25 MB.
This feature is available for Shared Mailbox.