CloudExtend Outlook for NetSuite

Help docs, FAQ's, and more for CloudExtend Outlook for NetSuite including SharePoint and OneDrive for Business

Chris Corcoran avatar Justine Burdo avatar Dakshika Jayathilaka avatar +2
159 articles in this collection
Written by Chris Corcoran, Justine Burdo, Dakshika Jayathilaka and 2 others
Getting Started

๐Ÿ” Find all your important CloudExtend Outlook Resources in 1 place here!

OLNS | Guides and resources to ensure you are setup for success
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

CloudExtend Outlook Go Live Checklist and End-user Guidelines

Elise Gonzales avatar
Written by Elise Gonzales
Updated over a week ago

Getting Started: CloudExtend Outlook - Getting Started Guide

OLNS | Learn how to save emails to NetSuite, save file attachments to NetSuite, and more
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Getting Started: CloudExtend Outlook Best Practices Guide

OLNS | CloudExtend Outlook Admins can leverage this guide when implementing and planning user onboarding
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Admin: Understand CloudExtend Outlook Client, Server, and NetSuite Prerequisites

OLNS | Learn about what's required for Exchange Server, Office 365, and Outlook clients to effectively use CloudExtend Outlook
Justine Burdo avatar
Written by Justine Burdo
Updated yesterday

Admin: Install CloudExtend Outlook for NetSuite Performance Bundle

OLNS | Learn how to install the CloudExtend Outlook for NetSuite bundle to take advantage of additional features
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Admin: Manage CloudExtend Outlook Group Edition or Enterprise Edition licenses and Administrator users

OLNS | Learn how to allocate licenses for your end-users
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Admin: CloudExtend Outlook for NetSuite Setup Guide (Group and/or Enterprise)

OLNS | Check out this artcile on how to setup CloudExtend Outlook
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Admin: Enabling CloudExtend Outlook Autopilot For Your Organization

OLNS | Learn how to enable Autopilot for your organization
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Admin: CloudExtend Outlook for NetSuite can be installed by your Office 365 Admin

OLNS | Learn how Admins can install CloudExtend Apps for multiple users at once
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Admin: CloudExtend Outlook for NetSuite usage metrics

OLNS | Learn how to report on usage
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Admin: CloudExtend for NetSuite OneDrive/SharePoint Savings Metrics

OLNS | Learn how to create a dashboard to know how much space is being saved using CloudExtend's OneDrive for Business and SharePoint Sync
Elise Gonzales avatar
Written by Elise Gonzales
Updated over a week ago

Admin: CloudExtend Outlook for NetSuite Web Process Status Log

OLNS | Learn how to troubleshoot email and file attachments by viewing the SOAP Web Services Process Status Log
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

End-Users: View this CloudExtend Outlook for NetSuite video walk-through

OLNS | Watch and learn the basics of using CloudExtend Outlook to provide your co-workers with a 360 degree view of the customer
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

End-Users: Login to CloudExtend Outlook for NetSuite

OLNS | Learn about Basic Credentials, TBA and SSO options available to you when signing in to CloudExtend Outlook for NetSuite
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

End-Users: Install CloudExtend Outlook from Office Store

OLNS | Install instructions CloudExtend Outlook for NetSuite from AppSource
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

End-Users: Attach Outlook emails to NetSuite via your Mobile device

OLNS | Enterprise users using the Outlook app on a mobile device can attach emails to NetSuite records with native Outlook application
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Settings: Learn about CloudExtend Outlook for NetSuite Settings

OLNS | Learn about the CloudExtend Outlook settings page
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Settings: Recommended end user customizations to make to CloudExtend Outlook

OLNS | We strongly recommend you make these customizations to CloudExtend before use for the best user experience
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Settings: Optimize performance by checking for a connection to the CloudExtend Outlook bundle

OLNS | Learn how to determine if you are connected to the Outlook bundle
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Settings: Work faster with CloudExtend Outlook task pane pinning

OLNS | Enable task pane pinning to attach emails in the background
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Settings: CloudExtend Outlook for NetSuite Status Log

OLNS | Learn about the status log in CloudExtend Outlook for NetSuite
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago
Learn More about CloudExtend Outlook for NetSuite

Email Sync: How to Attach Emails to NetSuite

OLNS | Learn how to configure auto-fetch and how to manually search for records
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Email Sync: CloudExtend Outlook attaches files to emails

OLNS | Learn how to associate a file already in NetSuite with any record
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Email Sync: Attaching to NetSuite while composing an email in Outlook

OLNS | How to attach emails to NetSuite when composing or replying to an email
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Email Sync: How to manually search for a record to attach an email to

OLNS | Manually search for a record(s) to attach an email to
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Email Sync: Selecting and saving file attachments to NetSuite records with CloudExtend Outlook

OLNS | How to save file attachments to NetSuite with CloudExtend Outlook for NetSuite
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Email Sync: Inline images and file attachment handling for CloudExtend Outlook

OLNS | Learn how CloudExtend Outlook handles inline images and file attachments
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Email Sync: Where are emails and file attachments saved in NetSuite?

OLNS | How to find where emails and file attachments are stored in NetSuite
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Email Sync: Jump to a NetSuite record quickly from CloudExtend Outlook

OLNS | Learn how to get into NetSuite to view a record quickly from CloudExtend Outlook
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Email Sync: How long does it take for an email to attach to NetSuite

OLNS | Learn how CloudExtend Outlook for NetSuite improves speed
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Email Sync: Auto-fetch to attach emails quickly

OLNS | Using the Suggest related records button to search and find records quickly
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Email Sync: Configure records that you want auto-fetched by CloudExtend Outlook when you click Suggest Related Records

OLNS | Filter on what records you want auto-fetched when you click Suggest Related Records
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Email Sync: CloudExtend Autopilot for Microsoft Outlook

OLNS | Learn more about CloudExtend Autopilot
Dakshika Jayathilaka avatar
Written by Dakshika Jayathilaka
Updated over a week ago

Email Sync: CloudExtend Autopilot for Shared Mailboxes

OLNS | Learn how to use troubleshoot CloudExtend Autopilot licensing issues on a shared mailbox
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Manage Records: How to create a new NetSuite contact, customer, task, prospect, lead or opportunity record from Outlook

OLNS | How to create new NetSuite records from CloudExtend Outlook
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Manage Records: Search and view NetSuite records in CloudExtend Outlook

OLNS | Search and view NetSuite records in CloudExtend Outlook
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Manage Records: Create a new NetSuite Contact or Customer record and attach an email to it

OLNS | CloudExtend Outlook will give you the option to create a contact or Customer & then attach the email to that newly created record
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Manage Records: Company name is grayed out / unavailable when creating a Contact

OLNS | How to create a new contact and associate it with a customer when the company name is grayed out
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Manage Records: Configure fields when viewing a record

OLNS| You can configure which fields you want to be displayed when viewing NetSuite records in Outlook
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Manage Records: Which icons reference which NetSuite record types in CloudExtend Outlook?

OLNS | CloudExtend Outlook uses Icon to distinguish between different NetSuite records types
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Calendar Sync: Saving Outlook Calendar events to NetSuite records

OLNS | Learn how to attach Outlook Calendar events to NetSuite records
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Calendar Sync: Prerequisites and troubleshooting tips for attaching Calendar events to NetSuite

OLNS | Learn about prerequisites and get troubleshooting tips
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Calendar Sync: See your NetSuite Calendar in Outlook for free

OLNS | Learn how to see your NetSuite events in Outlook for free
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

OneDrive and SharePoint Sync: Getting Started with OneDrive for Business and SharePoint

OLNS | Learn how to use NetSuite OneDrive for Business and SharePoint integration
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

OneDrive and SharePoint Sync: How to integrate OneDrive for Business, SharePoint, and NetSuite

OLNS | how to add files to OneDrive for Business and SharePoint and associate them with NetSuite records, even from Outlook
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

OneDrive and SharePoint Sync: About CloudExtend OneDrive for Business and SharePoint NetSuite Integration

OLNS | Learn about the CloudExtend Files Tab and how to sync NetSuite with OneDrive for Business and SharePoint.
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

OneDrive and SharePoint Sync: Adding and Removing CloudExtend Files tab (OneDrive - SharePoint) to NetSuite records

CEOL | How to add or remove CloudExtend Files Tab for OneDrive from NetSuite records
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

OneDrive and SharePoint Sync: CloudExtend Files Tab

OLNS | Know what CloudExtend files tab is all about
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

OneDrive and SharePoint Sync: Bulk Upload OneDrive for Business and Sharepoint file associations

OLNS | Learn how to bulk upload OneDrive for Business and Sharepoint file and associate them with NetSuite records
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

OneDrive and SharePoint Sync: OneDrive for Business and SharePoint files appear to be duplicated in CloudExtend

OLNS | Learn more about how CloudExtend Outlook handles files and folders
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

OneDrive and SharePoint Sync: OneDrive for Business and SharePoint NetSuite Integration: FAQs

OLNS | OneDrive and SharePoint FAQ
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Actionable Messaging: Introduction to Actionable Messages

OLNS | Learn how to approve time and expense reports with CloudExtend Outlook without leaving your inbox
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Actionable Messaging: Setup Actionable Messages for Expense Reports

OLNS | Preparing your NetSuite account for Actionable Messaging and expense entry approvals
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Actionable Messaging: Setup Actionable Messages for Timesheet Entries

OLNS | Preparing your NetSuite account for Actionable Messaging and time entry approvals
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Actionable Messaging: How to Approve NetSuite Expense Reports and Timesheet Entries from Outlook

OLNS | Learn how to approve timesheet entries and expense reports without leaving Outlook
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago
FAQs

FAQ: Learn about email rollup so you can see all email activity at the parent level (without the extra work)

OLNS | Learn which child records will automatically roll up emails to parent records
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

FAQ: Workaround for adding phone numbers when saving Contacts

CEOL | Learn how to skip the validation process in saving phone numbers outside the required format
Elise Gonzales avatar
Written by Elise Gonzales
Updated over a week ago

FAQ: Regranting consent for CloudExtend Outlook Autopilot

OLNS | Learn what happens when you regrant consent for CloudExtend Autopilot
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Sleeping Task Pane for CloudExtend Outlook

OLNS | Learn more about the sleeping task pane
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Get the welcome screen back with CloudExtend Outlook for NetSuite

OLNS | Learn how to turn the welcome screen back on
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: How to create Outlook categories for CloudExtend Outlook to apply

OLNS | Learn how to manually create an Outlook category to easily identify emails synced by CloudExtend
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Adding custom fields to supported record types with CloudExtend Outlook

OLNS | Learn how to add custom fields for supported record types
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: CloudExtend Outlook categories not in Master Category List

OLNS | Learn about the steps required to add your Outlook categories to your master catalog
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Converting Categories from Attached by NetSuite to Synced by CloudExtend

OLNS | Learn how to convert your Outlook categories
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: How to determine my CloudExtend Outlook version number

OLNS | Learn how to find your version number
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: How to Filter Email View in NetSuite for CloudExtend Outlook

OLNS | Customize view in NetSuite to filter synced emails
Elise Gonzales avatar
Written by Elise Gonzales
Updated over a week ago

FAQ: Why are emails sometimes duplicated in NetSuite when using CloudExtend Outlook?

OLNS | Learn how to avoid duplicate emails on the NetSuite customer record
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

FAQ: When to enable Don't show the welcome page

OLNS | Enabling the Don't show the welcome page to work faster
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

FAQ: How to uninstall and reinstall CloudExtend Outlook

OLNS | How to force an application update by uninstalling and reinstalling the application
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Upgrade CloudExtend Outlook from Free to User Edition

OLNS | Learn how to buy (license) CloudExtend Outlook and keep all your features
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

FAQ: Prevent Outlook users from creating new records in NetSuite

OLNS | Learn how to use NetSuite permissions to prevent users from creating or editing records in Outlook
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: How do I tell which version of Microsoft Outlook I have

OLNS | Learn how to locate your Outlook Version
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Task pane pinning ๐Ÿ“Œ

OLNS | Learn how to keep CloudExtend app open all the time
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: How CloudExtend Outlook for NetSuite identifies matching records

OLNS | Learn how CloudExtend Outlook searches NetSuite to find matching entities and transaction records
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Side Load CloudExtend Outlook for NetSuite

OLNS | Learn how to side load Outlook Add-in
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Can I Log Into CloudExtend Outlook using 2 Factor Authentication, TBA or SSO?

OLNS | CloudExtend Outlook users can login with TBA or SSO
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: How do I exclude inactive NetSuite records when searching for records to attach my email to via CloudExtend Outlook?

OLNS | Excluding inactive NetSuite contacts from search in CloudExtend Outlook
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: CloudExtend Outlook for NetSuite support for shared mailboxes

OLNS | Learn why you receive "You cannot perform this action. This add-in scenario is not supported in this folder" with certain mailboxes
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Record Types Supported by CloudExtend Outlook for NetSuite

OLNS | CloudExtend Outlook for NetSuite currently supports the following records
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: What are the file formats supported by CloudExtend Outlook?

OLNS | CloudExtend Outlook for NetSuite supports attaching the following file formats to the NetSuite file cabinet
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

FAQ: What is the limit on the size of files that can be attached in a single email?

OLNS | Know the file limit size that can be attached in a single email
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

FAQ: What phone number formats are supported when adding a phone number in when creating a contact in CloudExtend Outlook?

OLNS | Phone number formats supported by CloudExtend Outlook for NetSuite
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

FAQ: Search by Prefix feature in CloudExtend Outlook Bundle

OLNS | Troubleshoot when customers, contacts, and other records are not found in Outlook auto search
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Use Outlook categories to quickly identify emails attached to NetSuite records

OLNS | Learn how to add a category to emails attached to NetSuite records with CloudExtend
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

FAQ: Differences between NetSuite's Outlook integration and Celigo's CloudExtend Outlook + CloudExtend Outlook Roadmap (with comparison chart)

OLNS | Learn about current and future differences between "NetSuite for Outlook" and CloudExtend Outlook for NetSuite and what is planned
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago
Troubleshooting

Error: Unable to associate a category to email

CEOL | Learn why CloudExtend may not be able to create an Outlook category
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Error: ADD-IN ERROR 'This add-in could not be started. Close this dialog to ignore the problem or click โ€œRestartโ€ to try again'

OLNS | Learn how to enable protected mode to resolve this issue in CloudExtend Outlook
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Error: "Your subscription has expired" when logging into CloudExtend Outlook

OLNS | Resolving login issues when you get the message "Your subscription has expired"
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Error: CloudExtend Outlook Error 5000

OLNS | Learn more about error code 5000
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Error: CloudExtend Outlook for NetSuite And Missing Author/Recipient Entities

OLNS | Learn how CloudExtend Outlook handles outlier situations when the sender or recipient email does not exist on the attached record
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Error: The account you are trying to access is currently unavailable while we undergo our regularly scheduled maintenance

OLNS | Learn how to fix the error "The account you are trying to access is currently unavailable..."
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Error: We are not able to load your subsidiary data

OLNS | Work around the "We are not able to load your subsidiary data" message
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Error: Account holder (your email) not present in NetSuite. Kindly add to NetSuite and try attaching again.

OLNS | Is CloudExtend not resolving your email address to your employee record? Find out why and fix it right here
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Troubleshooting: We were unable to log you in. Please try again

OLNS | Why does looping issue occur and how can we solve this
Elise Gonzales avatar
Written by Elise Gonzales
Updated over a week ago

Troubleshooting: Issue with Autopilot Emails showing as Raw HTML

OLNS | See troubleshooting steps if Autopilot emails are showing in NetSuite as raw HTML
Elise Gonzales avatar
Written by Elise Gonzales
Updated over a week ago

Troubleshooting: How to end task the Desktop Web App Viewer for CloudExtend Outlook

OLNS | Learn how to end task the desktop web app viewer or install the Desktop App Web Viewer
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Unable to connect to the REST URL

OLNS | Learn why you may get a message that Outlook is experiencing an issue that is affecting CloudExtend functionality
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Updating CloudExtend Outlook

OLNS | Learn how to check your version number and update to the latest version
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Microsoft Outlook Memory Leak (solved)

OLNS | Learn more about a known Microsoft issue that causes memory leaks with add-ins
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Enabling Legacy Attach for CloudExtend

OLNS | How to enable legacy attach for CloudExtend
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Autopilot watch renewal failed

OLNS | Learn more about Autopilot watch renewal failure messages
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: User has exceeded the maximum number of tokens

OLNS | Learn how to revoke older unneeded tokens
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Customizing the Global Search Prefix and Suffix with CloudExtend Outlook

OLNS | Learn how to add global search prefix and suffixes to identify more records when searching
Dulindra Wijethilake avatar
Written by Dulindra Wijethilake
Updated over a week ago

Troubleshooting: CloudExtend Outlook is not finding the records I want

OLNS | Learn how to troubleshoot when CloudExtend cannot find matching contacts or other record types
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Troubleshooting: Can I login to CloudExtend Outlook on a Mobile device with a role that requires 2FA?

OLNS | Learn what to do if your role requires two factor authentication and you want to use Outlook mobile application
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Troubleshooting: Making sure that browser cache is not being cleared on exit

OLNS | Learn how to set Internet Explorer and Microsoft Edge to not clear browser cache on exit
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Issues with phone number validation when saving Contacts

OLNS | Learn how CloudExtend Outlook for NetSuite validates phone numbers
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Unable to save records or events in Outlook due to required custom fields

OLNS | Learn several workarounds to bypass custom field validation rules
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: CloudExtend Outlook icon is missing or grayed out

OLNS | Learn why Outlook add-ins are grayed out or missing on certain mail items
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Internet Explorer Settings For CloudExtend Outlook On Windows Machines

OLNS | Optimal Internet Explorer Settings For CloudExtend Outlook
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: Enabling SOAP Web Services for CloudExtend Outlook

OLNS | Getting the Invalid login, customer access is disabled error? Learn how to enable web services for your role to resolve the error
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Troubleshooting: Unable to attach files to NetSuite from Outlook

OLNS | Learn why files cannot be attached or viewed in NetSuite. Understand why file attach is not possible in compose mode
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: How to log out of CloudExtend Outlook for NetSuite

OLNS | Learn how to log out of the CloudExtend application
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Troubleshooting: Outlook emails fail to attach to NetSuite

OLNS | Learn how to troubleshoot when emails fail to attach to NetSuite
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

Troubleshooting: Hyperlinks not opening from Celigo Help Widget

OLNS | If Outlook is prompting you to choose an application when you click on a link in our help widget follow these steps
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

Troubleshooting: CloudExtend Outlook and NetSuite Concurrency Errors

OLNS | Learn how to troubleshoot NetSuite Concurrency Errors
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago
Release Notes

Release Note of CloudExtend Outlook for NetSuite v3.5.1.2

CEOL | Learn what's new with CloudExtend Outlook for NetSuite Release 3.5.1.2 (October, 2021)
Dulindra Wijethilake avatar
Written by Dulindra Wijethilake
Updated over a week ago

Release Notes for CloudExtend Outlook for NetSuite v3.5.0.3

CEOL | Learn what's new with CloudExtend Outlook for NetSuite Release 3.5.0.3 (September, 2021)
Dulindra Wijethilake avatar
Written by Dulindra Wijethilake
Updated over a week ago

Releases Note for CloudExtend Outlook for NetSuite v3.4.0

CEOL | Learn what's new with CloudExtend Outlook for NetSuite Release 3.4.0 (June 28, 2021)
Dulindra Wijethilake avatar
Written by Dulindra Wijethilake
Updated over a week ago

Releases Notes for CloudExtend Outlook for NetSuite v3.3

CEOL Learn what's new with CloudExtend Outlook for NetSuite Versions 3.3 (March 31, 2021)
Dulindra Wijethilake avatar
Written by Dulindra Wijethilake
Updated over a week ago

Releases Notes for CloudExtend Outlook for NetSuite v3.2

CEOL| Learn what's new with CloudExtend Outlook for NetSuite Version 3.2 (Feb 15, 2021)
Dulindra Wijethilake avatar
Written by Dulindra Wijethilake
Updated over a week ago

Release Notes for CloudExtend Outlook for NetSuite v3.0

CEOL | Learn what's new with CloudExtend Outlook for NetSuite Version 3.0 (Nov 26, 2020)
Dulindra Wijethilake avatar
Written by Dulindra Wijethilake
Updated over a week ago

CloudExtend Outlook for NetSuite October 2020 Release

CEOL | Learn what launched in the October 2020 CloudExtend Outlook for NetSuite release
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

CloudExtend Outlook for NetSuite August 2020 Release

CEOL | Learn what launched in the August 2020 CloudExtend Outlook for NetSuite release
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

CloudExtend OneDrive for NetSuite Release Notes : April 28, 2020

CloudExtend OneDrive for NetSuite Release Notes : April 28, 2020
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

CloudExtend Outlook for NetSuite Release Notes : April 16, 2020

CloudExtend Outlook for NetSuite Release Notes : April 16, 2020
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

CloudExtend Outlook Roadmap

Learn more about what is coming to CloudExtend Outlook for NetSuite
Justine Burdo avatar
Written by Justine Burdo
Updated over a week ago

CloudExtend Outlook Release Notes Dec 19 2019

CEOL | Dec'19 release notes v2.2.103
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

CloudExtend Outlook for NetSuite Release Notes 10 Oct 2019

CEOL | Oct'19 release notes v2.2.79
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

CloudExtend Outlook for NetSuite Release Notes 4 Sep 2019

CEOL| Sep'19 release notes v2.2.75
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

CloudExtend Outlook for NetSuite Release Notes 10 Jul 2019

CEOL | v2.2.60 Release Notes
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

CloudExtend Outlook for NetSuite Release Notes 3 June 2019

CEOL | v2.2.44 Release Notes
Chris Corcoran avatar
Written by Chris Corcoran
Updated over a week ago

CloudExtend Outlook for NetSuite Release Notes : 13 May 2019

CEOL | May 2019 Release Notes 2.2.17+
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CloudExtend Outlook for NetSuite Release Notes 16 Apr 2019

CEOL| Apr 2019 Release Notes
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CloudExtend Outlook for NetSuite Release Notes 8 Mar 2019

CEOL| Mar 2019 Release Notes
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CloudExtend Outlook for NetSuite Release Notes 20 Feb 2019

CEOL | Release notes for 20 Feb 2019 release.
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CloudExtend Outlook for NetSuite Release Notes 7 Feb 2019

CEOL| February 2019 Release Notes
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CloudExtend Outlook for NetSuite Release Notes 14 Jan 2019

CEOL | January 2019 Release Notes
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CloudExtend Outlook for NetSuite Release Notes 31 Dec 2018

Release notes for v1.28.5
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CloudExtend Outlook for NetSuite Release Notes 17 Dec 2018

CEOL | v1.28.2 Release Notes
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CloudExtend Outlook for NetSuite Release Notes 28 Nov 2018

CEOL | 2018 Nov Release Notes
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Release Notes v1.18.31(30 Oct 2018)

CEOL | October 30th Release Notes
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Release Notes V1.18.14 (3 Oct 2018)

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Release Notes V1.17.15 (17 Sep 2018)

CEOL | Release Notes for V1.117.15
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Release Notes v 1.15.20(2 Aug 2018)

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Release Notes v 1.15.19(6 Jul 2018)

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Release notes v1.12.21 ( 11 Jun 2018)

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Release notes v1.9.11 ( 17 Apr 2018)

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Release notes v1.6.19 ( 3 Apr 2018)

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Release notes v1.6.16 ( 22 Mar 2018)

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Release notes v 1.4.0( 28 Feb 2018)

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Release Notes V1.3.3 (7 Feb 2018)

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Release Notes V1.2.36 (24 January 2018)

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V1.2.29 (January 2018)

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