The error CEFI-E1119 indicates that your Microsoft profile is missing your email address in Azure Active Directory (Microsoft Entra ID).
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Because of this, your Microsoft account cannot be properly recognized during the ExtendSync login process, preventing authentication from completing.

{

"error": {

"code": "CEFI-E1119",

"details": "ErrorCode: invalid_request, ErrorDescription attributes required: [email]"

}

}

This means CloudExtend attempted to retrieve your Microsoft user profile, but no valid email address was found in the account attributes.

Your Microsoft Administrator must update your user profile in the Azure Portal to include your email address.

Step 1: Go to https://portal.azure.com/#home

Step 2: Search for Users on the top and select the option that has a colored icon.

Step 3: You will see the list of Users, click on the target user's name.

Step 4: Go to Properties and enter the user's proper Microsoft email. Also, check the first name and last name.

Step 5: Ask the users to retry to log into CloudExtend app.

If none of these steps resolve the issue:
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📧 Email: cloudextend-support@celigo.com