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FAQ: Understanding ExtendInsights Data Management Menu Options

ExtendInsights Data Management | Learn what you can access and manage from the Menu

Updated this week

The Menu in ExtendInsights Data Management is the central place to manage your connections, templates, uploads, and settings. This article explains each menu option and what you can do from each section.


⚠️ Important: Menu Options Vary by License

The Menu view described in this article applies to users who have both:

  • ExtendInsights Data Management NetSuite

  • ExtendInsights Analytics NetSuite and Other Connections

If you are licensed for Data Management only, your Menu will look slightly different.

What’s Different for Data Management–Only Users

  • You will not see Analytics-specific options such as:

    • Scheduling

    • Analytics-related settings

    • Microsoft grant status for scheduling

This is expected behavior and does not indicate a configuration issue.


Menu Overview

From the Menu, you can:

  • View upload status and logs

  • Switch NetSuite roles and environments

  • Access and manage templates

  • Configure upload behavior and global settings

  • Manage connections to NetSuite and other data sources


Upload Status

The Upload Status section shows logs for data sent to NetSuite.

Here you can:

  • View uploads currently in progress

  • Review historical uploads

  • See whether a job completed successfully or failed

When an upload is running, you’ll also see a Check Status button in the app that links directly to this page.


Data Sources

If your organization connects ExtendInsights to multiple platforms, the Data Sources section lets you switch between them.

Examples include:

  • NetSuite

  • Salesforce

  • Google Analytics

  • Chargebee

  • Stripe

  • HubSpot


Templates

Templates define how Excel maps to NetSuite records.

➡️ To learn more about how to manage templates, visit this article

(1) Pre-built Templates

(2) Custom Templates

ExtendInsights provides ready-to-use templates for some record types. These templates can be used as-is or customized; no need to start from scratch!

Organization Templates

Templates shared within your organization will appear here. These are great for teams using a standard structure, helping ensure consistency across users.

My Templates

If your NetSuite form has a custom structure, creating a template from scratch is ideal. This allows you to include all necessary fields tailored to your process. Once created, your custom templates will be stored in this section.


Connections

NetSuite Connections

This section displays the NetSuite roles and environments connected to ExtendInsights.

From here you can:

  • Switch between Production, Sandbox, or Test Drive

  • Switch NetSuite roles without signing out

  • Click Add to connect an additional NetSuite account

💡 Note:
Templates are stored per NetSuite account.

Other Connections

If you’ve configured additional platforms, they’ll appear here, such as:

  • Salesforce

  • Google Analytics

  • Chargebee

  • Stripe

  • HubSpot


Settings

The Settings section lets you customize how ExtendInsights behaves.

Data Operations

Background Upload is recommended for large data sets. Once activated, the records will be pushed to NetSuite in one go and will be put in the processing queue. You can move to other sheets or upload jobs simultaneously when using this feature.

To learn more about Background Upload, go to this link.

Background Upload

  • Recommended for large datasets

  • Submits records asynchronously

  • Allows you to continue working or close Excel while uploads run

Use Selected Rows Only

A global setting that controls row selection behavior for uploads.

  1. Go to Menu → Settings

  2. Toggle Use Selected Rows Only on or off

When enabled, only selected rows are uploaded by default.


Microsoft Grant Scheduling (If Licensed with Analytics)

If you’re licensed for ExtendInsights Analytics, you’ll also see:

  • Microsoft grant status required for scheduling

  • Analytics-related scheduling options

These options will not appear for Data Management–only users.


Summary

The ExtendInsights Menu allows you to:

  • Monitor uploads and job history

  • Manage templates and sharing

  • Switch NetSuite roles and environments

  • Configure upload behavior and global defaults

  • Manage multiple data source connections

Menu options adapt automatically based on your license.


Need Help?

If you’re unsure why a Menu option is missing or looks different:

📎 Include a screenshot of your Menu if possible.

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