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FAQ: Request for Quote (RFQ) Support and Limitations in ExtendSync Google

ExtendSync Google | Learn which RFQ features are supported and how to access synced attachments

You can search for RFQ records and associate emails with them. However, some features are unavailable because NetSuite does not allow user event scripts, scripts required by these features to run on RFQ records.


What’s Supported for RFQ Records?

Capability

RFQ support

Global Search (manual lookup)

Supported

Manual email association

Supported

Email Autopilot

Supported

Thread Autopilot

Supported


Which Features Are Unavailable?

The following features require NetSuite user event scripts and are unavailable on RFQ records.

Feature

Limitation

Google Drive tab

Due to native NetSuite platform restrictions that restrict user event scripts on RFQ record types, the Google Drive tab cannot be deployed on this record type.

These restrictions apply even if the features are available on other record types in your NetSuite account.


FAQs

🔵 Why Don’t I See the Google Drive Tab on My RFQ Records?

The Google Drive tab also requires a user event script. The NetSuite restriction prevents the tab from appearing on RFQ records, even when it is configured for other record types.

🔵 Will These Features Be Available in a Future Release?

These features currently depend on scripting that NetSuite does not support on RFQ records. No future availability is confirmed in this article.

If these limitations affect your workflow, contact CloudExtend Support to discuss your requirements.


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