What is Send from Outlook within NetSuite?
We all rely on Outlook for most of our email communication, but sometimes, you need to send messages directly from within NetSuite (for example, when responding to a customer record or transaction).
The challenge with sending emails from NetSuite includes:
Emails sometimes end up in spam due to the long string NetSuite appends to the "From" address.
Sent emails are only stored in NetSuite and do not appear in Outlook’s Sent folder.
No way to send an email using an Outlook account from NetSuite
The CloudExtend Solution
Now, ExtendSync introduces a solution to these problems, allowing you to send emails directly from NetSuite using your Outlook account.
With Send from Outlook, you can:
✔️ Emails are less likely to be marked as spam.
✔️ Sent emails are stored in both NetSuite and Outlook with a single click.
✔️ Full support for all NetSuite templates and attachments by leveraging the native NetSuite email interface.
✔️ Replies in Outlook sync automatically using Autopilot for Emails(Enterprise only)
Not yet set up?
If your organization hasn’t configured the Send from Outlook feature yet, follow the setup guide first.
FAQs
What are the frequently asked questions for the Send for Outlook feature?